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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Excellent program

I had conversations with two online associates as my older computer would not update. They were very patient and a huge help. As it turned out I feel pretty sure it was a filter block on my internet connection. I took the laptop to the office and used the business internet and it worked find.
JB835
Originally posted on
turbotax.intuit.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Disappointing glitches and hidden fees

I have used TurboTax for decades, but this year was the first time I experienced major, frustrating issues. First, the software was incredibly glitchy, automatically entering random numbers into forms that did not match my data. I had to manually delete forms like Schedule A and restart the program just to clear the error. Second, the Federal Review process failed completely. Instead of catching all errors at once, the system made me submit, fix one single error, resubmit, and then fix another error. This tedious, one-by-one process was extremely inefficient. Finally, despite paying for TurboTax Advantage—which is supposed to include Audit Defense—I was hit with an unexpected $45 charge because I filed an extension. Since I filed my returns...
ezhfjs
Originally posted on
turbotax.intuit.com
15,869 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    4/10/2025

    TT did pretty darn good.

    I use it every year. Nothing is 5 stars when it comes to doing taxes. But TT did pretty well this year getting me a major refund that I was not expecting (it was a very unique, once-in-a-lifetime situation).
    GenoSelz
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/6/2025

    Final Print of Required Forms

    Excellent product. However, trying to print "required reporting forms" did not print forms and could not get it to print them after going back. It indicated the process was working and then abruptly asked if I wanted to Quit TurboTax.
    Sanityisneeded
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/17/2025

    Turbo Tax Is The Best

    This is my 15th year using TT's Desktop to file Form 1040. I couldn't be more pleased with it; the company's notes and explanations, guidance, and prompts -- moved me along the process as smooth as butter. It gets easier every year,:))
    Accolades To Turbo Tax
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    7/2/2025

    TurboTax no longer awesome

    Some carryforward items from last year's state return did NOT carryforward, requiring redundant manual entries. Also, the product is less streamlined than prior years' versions. Finally, the $25 state e-filing fee is exorbitant.
    Joenumeruno
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    5/13/2025

    Great features!!

    Easy to use and great features like switching between "Walk me through" step by step and "Forms". In Forms mode / view, I can look at and review individual tax forms like the 1040 or Schedule D. Great tech support if I have questions.
    RPM303
    Originally posted on
    turbotax.intuit.com
  • 1 out of 5 stars
    1 out of 5 stars review
    2/28/2025

    Hidden fees on electronic filing -- beware

    Hidden fees for state tax filing. Premier was not supposed to have a filing fee. Then the additional $40 fee is not disclosed until the very last pages of the software during the filing
    SilverUnk
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/12/2025

    Awesome

    excellent tax preparation I hate myself I spent my half of my life to prepare the tax myself. I spent 1000 times more efforts to read the tax law and instructions.
    djlin2000
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/16/2025

    Turbo Tax's Step-By-Step guide made it simple.

    TurboTax's Step-By-Step guide simplified the process of filing both federal and state taxes. Thank you, Ms. MinhT1. Your prompt and helpful response to question posted in TurboTax community confirmed that I was taking the correct approach.
    BluChp7
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/26/2025

    small snafu

    i love using this program to file taxes. the only problem I ran into was the six-digit business code. Some guidance or a link would have been helpful. when I googled the code and typed it in, the app kept changing the number
    Marcy777
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/2/2025

    changes make entry cumbersome

    I dislike the changes you made for entering interest, dividends, capital gains. Entry was more difficult because it was not easy to get back to the summary page to make additional entries. Also, I could not see all entries on one summary page.
    marevans
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/11/2025

    Makes an Unpleasant Task Way More Acceptable!

    The product is easy to use and I like the ability to quickly bounce back and forth. I had trouble figuring out where to add in the estimated taxes we had paid, and had to Google that answer.
    MagicFluteMarcis
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/10/2025

    Easy to use unless you have questions

    Easy to follow and import investment documents...this saved me a significant amount of time. However, whenever I had questions, the search many times didn't answer my question. I didn't find the AI Assistant helpful either.
    BP2024done
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/28/2025

    Social Security topic improvement

    need to improve Social Security section. System should automatically take you to 1099 format: ie: ox1 etc. easy to miss SS entry unless you check review & notice entry last year but none this year.
    mike376
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    4/16/2025

    Nice product, confusing billing.

    Chose not to purchase audit defense yet when it came time to file there was a 45.00 charge ... with no explanation. Seems sketchy. They have made things much easier related to ESPP and RSUs though.
    Wog53
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/26/2025

    2024 Tax Thoughs

    Our experience was positive however it was a bit tricky to navigate as we're newly retired and our income docs were not W2's. Finding the correct location to enter this new info (1099-SM) was a bit tricky but became clear with a little digging.
    Blankoff
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/18/2025

    TurboTax is Great

    TurboTax is excellent. I have used it for years. I had some confusion and I used the available service for help. We resolved the issue and it was my problem. The help was great. I have recommended it others.
    Paul 1903
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/6/2025

    Turbo Tax is pretty painless

    Taxes are easy with TurboTax. Only real trouble is actually filing. It keeps asking me to file using a credit card of pay with a refund. I am E filing.
    Sonny and Suz
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/4/2025

    Some improvement needed

    Navigating some screens is challenging (obscure slide bars to see 'hidden' parts of screen. Importing 3rd party information was not as seamless as it could..
    JJ6149
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/13/2025

    Great! Suggested improvements

    It's great to work with. I still want the CD for my records. Possible improvements: Entering rental expenses is easy, getting out of them midway is a hassle as it wipes out the entry unless you go to the end.
    R2616
    Originally posted on
    turbotax.intuit.com
  • 3 out of 5 stars
    3 out of 5 stars review
    3/22/2025

    TurboTax is Great! But they will still extort.

    It feels like TurboTax is just trying to weasel money out of me. When we by the product online it claims lot of things are included, but then goes and charges filing fee and other fees that just feels like extortion.
    SamTheFiler
    Originally posted on
    turbotax.intuit.com