Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit forIntuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
Most helpful positive review
5 out of 5 stars review
Excellent program
JB835
Originally posted on
turbotax.intuit.com
Most helpful negative review
1 out of 5 stars review
Disappointing glitches and hidden fees
ezhfjs
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turbotax.intuit.com
15,867 reviews
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- 4 out of 5 stars review4/15/2025The wait time was long; a callback was received after 25 mins but there was no one at Turbo Tax end of the call. this happened twice. I had to get back in line again for another 20 -25 minutes. The third call was successful, and my question was answered to my satisfaction.
Turbo Tax interface is very user-friendly
BillNateOriginally posted onturbotax.intuit.com - 2 out of 5 stars review4/6/2025TurboTax always sorta works every year. But it's always buggy on release and it will make incorrect calculations that you wouldn't know if you blindly trusted it. Which is probably what most people do. This year it didn't know the 2024 IRA Contribution limit on launch and needed an update to make that correct. I keep using it because I know what to look for in my filing and it's the easiest way to e-File.
It sorta works every year
caz888Originally posted onturbotax.intuit.com - 1 out of 5 stars review3/2/2025Normally, TurboTax is great, I have used it for MANY years. But this time (2024 tax return) I successfully got through all of the numbers and successfully filed the return. The Federal return has even been accepted. BUT I CAN'T SAVE OR PRINT THE RETURN! I click on the Print button, it gives me a notice saying Completing calculations..., and the notice goes away, and nothing happens. I need to have a pdf and print copy of my return for my records. Please help.
Can't print my return!
Sandy VcampOriginally posted onturbotax.intuit.com - 4 out of 5 stars review4/1/2025Generally straight-forward to use but it would be good to have more prompts to inform about information that is not obvious to the general user. Current audit might have been avoided or easier if had better guidance on records to organize for 2022 Clean Energy Tax Credit. Link that should go to Federal Tax forms just goes to TT community and Q&A. Broken links.
Generally straight-forward; need better links
EWinCAOriginally posted onturbotax.intuit.com - 3 out of 5 stars review4/6/2025This year Turbotax instructions were more incomplete, harder to understand, and harder to follow than last year. The part on Massachusetts return was especially unclear and missing instructions on my case, dealing with taxes due to another state, DC. The Turbotax assumption was that I would be filling DC state return, whereas in my case DC requires only Form D-30. Once I started doing my Federal return, there was no way to delete the DC return suggested by TurboTax. Quite frustrating...
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Vlad9Originally posted onturbotax.intuit.com - 3 out of 5 stars review4/11/2025Prefer a CD to load onto my computer. Don't like the option requiring e-filing state return in order to file KC earnings tax refund. Form 1116 Foreign tax credit does not allow for 2 separate investment accounts, then one account with RIC and Switzerland input.
Software Constraints
JackieAFbksOriginally posted onturbotax.intuit.com - 4 out of 5 stars review4/2/2025The "Foreign Tax Paid" 1116 instructions were very discouraging, so I abandoned exploring deduction/credit. The rest of it got me through fairly well. Unfortunately for me, there is always some new wrinkle to figure out. For the second year in a row, my broker download did not work. I'm learning a lot by preparing my family's taxes that makes me hope this External Revenue Service works out. Helped an elderly relative prepare tax return on online version, which I don't like as much as the desktop version.
I stick with Turbo Tax
RecoveringTaxPreparerOriginally posted onturbotax.intuit.com - 1 out of 5 stars review4/16/2025I use Turbo Tax Premier. The product is badly in need of updates for both User Experience and Functionality. There are serious errors in the product that now I have also also send documents manually in addition to e-filing. The use experience is sub par and us stuck in in yester years
Stuck in 2008
longtimetTTserOriginally posted onturbotax.intuit.com - 4 out of 5 stars review4/13/2025Turbo tax used to have more advice from various sources. I feel less enlightened regarding rules and alternative methods, but as for as ease of use, Turbo tax is outstanding. I also like the fact that they carry over items that need to be carried over from year to year.
Keeping us educated.
SteveofStillyOriginally posted onturbotax.intuit.com - 3 out of 5 stars review4/12/2025I have been using Turbo Tax for more than thirty years. Initially, I was impressed with the layout, the intuitiveness of the program paths and the ease in which it handled most tax situations year after year. Some years there would be "the gap" in that intuitiveness to where you would come to a complete halt. The interview questions would be posed so awkwardly as to be misleading in their intent. In other cases information that was entered was correct. Yet a glitch would place it on the form inexplicitly with the decimal point two places from where it should be. But the worse and most disturbing and reoccurring problem that has been the handling of the IRS IP pin numbers. It has never been fully addressed where it should be in the "Fina...
Final Steps: How To Enter the IP pin number
IP pin number entryOriginally posted onturbotax.intuit.com - 4 out of 5 stars review4/14/2025Before we get started, the max I will give a company is 4 stars, The 5th star is reserved for employee(s), when I feel they went above and beyond their duties. I've been using TurboTax since Americas depended on dial up to gain access to the internet. I've always like the simple questions that the program asks. And at anytime the user can get additional information on the item, and if your wanting to see to the IRS instruction/Form. TurboTax has a web link going to the subject matter. Cutting out all that navigation from the homepage. Here are two related sites that work hand in hand with TurboTax, ItsDeductable and TurboTax Blog for users. Both of these sites will assist in making your annual visit with the tax man a little painful...
TURBOTAX; all others compare themselves too.
Aah0369Originally posted onturbotax.intuit.com - 2 out of 5 stars review4/15/2025The app coverage of 1099-LTC was very poor compared to prior versions of Federal Only apps. This makes me want to work with a new tax software next year. Also the Federal Only apps did a better job of selecting forms completed to work on-- I'm terribly disappointed with this Primier version. I will be evaluating other tax softwares next year that are user friendly towards entering 1099-LTC and rental expenses.
Poor 1099-LTC data entry!
Bern AOriginally posted onturbotax.intuit.com - 3 out of 5 stars review3/30/2025tax forms & filing are awesome as usual. Had to do my taxes 4 times because TurboTax kept saying the previous file was "corrupted". So, I decided to simply work all the way through beginning to end to save myself the frustration of having TurboTax corrupt my saved file a fourth time Don't know what kind of issues TurboTax is having this year. Saving uncorrupted files has been around for decades but TurboTax seems to have forgotten how to do it.
Great program / corrupted save files 3X
BiteMe2XOriginally posted onturbotax.intuit.com - 4 out of 5 stars review4/14/2025I am holding back on the 1 star as filing for the non-resident NY state vs the NJ resident state tax return, there is no guidance in the software screen how to handle W-2's col 14 NYSRCINCOM to proportionate the income in the non-resident return filing. That was disappointing and I had to pay for live tax advisor for 1 question. Can you improve this for the next version? Thanks!!
Good but multi-state return needs improvement
C A VOriginally posted onturbotax.intuit.com - 2 out of 5 stars review8/28/2025Your data entry process for K-1 forms is confusing, specifically as it relates to Box 20 Sec 199A data, and it really needs to be fixed. Even your expert had to stumble through it with me because of the arcane logic that the step-by-step process uses. By following that process one gets an error in the tax form. Only by NOT trying to fill in the Box 20 information at the first prompt and waiting for a second prompt several screens later, does one have success. That needs to be fixed. And overall your K-1 screens could be improved to make data entry easier.
TurboTax K-1 data entry needs correction
alwaysfixingOriginally posted onturbotax.intuit.com - 3 out of 5 stars review2/25/2025was good but will not let me print my returns this year like last year I don't know what you changed,that made it so that I could not print this years returns out for my records.I did my taxs for the last 10 years using turbotax I don't know if i will use it again.
use to be great
Originally posted onturbotax.intuit.com - 4 out of 5 stars review4/6/2025I've used Turbo Tax for probably 20 years. Every year I say the same thing - it needs to have options to make the typeface larger. I like that it transfers everything from my investment accounts very quickly. In places it gets a little complicated for the state return, but not all that bad. I'm taking off a star because of the too-small typeface.
Turbo Tax is Pretty Good
BurgherTruthOriginally posted onturbotax.intuit.com - 4 out of 5 stars review3/19/202510 years plus user. Two things not 100%. 1. I would have sworn in the past that I answered I'll just use the standard deduction. Don't bother me with all the Itemize questions. That did noit happen this time. 2. Tried to print my return for my records but it's not working. I think it may have actually created the PDF but I can not find it to print it.
Less the great.
lvkarlOriginally posted onturbotax.intuit.com - 2 out of 5 stars review3/28/2025Even after reading why the program is not recognizing my wife having insurance all year under my family plan I could not seem to change it and either I answered some questions wrong, or it now ask a large number of irrelevant questions about my house which was not refinanced and IRA distributions. Then when doing taxes for my Mom, who is 94, it again did not seem to like the fact she was covered by Medicare all year.
Thinking of moving to H&R block software.
start using AIOriginally posted onturbotax.intuit.com - 5 out of 5 stars review4/10/2025I have been using TurboTax for a very long time. I have found TTax to be very easy to use plus with the contextual help I can quickly get answers to my questions. I also greatly appreciate the improvements that have been made over the years. Being able to be “walked” through filing out all the tax forms is a huge plus for me. Keep up the great work. Thank you.
Best tax program of all!
Zoo67Originally posted onturbotax.intuit.com