been using for years, and could not live without it. but it's become glitchy. it must require tons of memory bc on my desktop it runs slow and there is very long lag after every click. many of the magnifiers do not work. when you click, after the delay, it redoes the page but stays in same place. usually when you click again on the magnifier, it goes to the correct page. a number of the numbers which have no magnifier, right click for "data source" and it either has nothing, or gives incorrect information.

I like how the system reviews your information and tells you what can be done to fix corrections. Also the glossary provides good information. Lastly, I always go through each of the tabs to see if something is applicable to my situation. This is helpful.

Your customer representative was very helpful but I am disappointed in your TurboTax Premier product. It asked me to reimport information that was already imported and kept reviewing/reimporting information that was already imported. Very annoying. It caused me to miss the April 15th date because I had to go back and check for duplicate forms being added to my tax returns

Fix the godawful 1099 screen. Used to be a simple table with institution name + income. Now the geniuses at TurboTax have made the desktop computer app look like an iPhone app and made simple, easy to glance information take orders of magnitude longer to digest and validate. Moronic change. Made the 1099 work take twice as long as last year. This'll be my last of a 10+ year run with TurboTax if this change persists into 2025.

So I completed an amended return with TurboTax 3 weeks ago. And authorized direct payment from my checking account. I never got an accept/reject and the money was never taken from account. I repeated it again yesterday. Within hours I got an "acceptance" from IRS. My account still says I have Federal Tax Due...but my amended return says it was paid. Not sure if it will come out of my account and don't know how to find out if there is a glitch. Also wondering if, at some point, I'll get double withdrawn from the earlier amended return. Very frustrating. Have used TurboTax for years with no problems.

I use Turbo-Tax because I have used it for years. I am familiar with the format. I am not familiar with other tax software, so I cannot say that it is any better or worse than any other product. I would say that state returns are its week point. You would think it would have a link to the state web site and form instructions, but I didn't see it, if it did. When I hit a snag, I save my return, so I can step away and research the problem, find a form or check last year's return, hoping to return to the same location and continue from the same spot. When Turbo-Tax updates, which it does occasionally, and more often after April 15, it takes me back to the beginning when I open my return, and I have to spend time trying to find the question I was trying to answer. A lot of round and round,

Just like every year, the cost of TurboTax desktop went up. This year, however, there was an "extra" for those of us who file a Missouri paper return out of choice or out of necessity because TurboTax doesn't support certain Missouri forms for e-filing. This year for the first time in recent memory, TurboTax omitted the 2D barcode at the top of the Missouri 1040 printout. The barcode is meant to reduce or eliminate manual data entry and thus errors at the DOR. We are told this year (https://ttlc.intuit.com/community/taxes/discussion/re-mo-1040-missing-scan-code-this-year/01/3585878) that Missouri doesn't *require* the barcode, as if that is an excuse to remove the feature. I ended up reentering my Missouri return data into fillable PDFs provided by the Missouri DOR. Their forms include the barcode. Not cool, Intuit.

Had an issue with duplicate 1099-DIV entrees on my tax return. Sofonie, the TurboTax specialist, who assisted me was terrific. She listened attentively. She was, patient, professional and courteous. As a long time (25+ yrs) TurboTax customer, this level of outstanding customer support keeps me a loyal customer. Thank you, Sofonie for your excellent assistance. Regards, John

I have utilized TT for all of my family filings for the past 30 years. I can't recall ever having an issue with the program. The help features usually point me to the correct info when I have a question of understanding. I've used the Premier version to handle investment filing info.

Preparation and filing was straightforward and easy!!