I am a long-time Turbo Tax user and have always found it to be clear and easy to use, excellent in explaining the complexities involved in filing relatively complicated individual tax returns, and very user friendly throughout the process. I can't even estimate how many hours it has saved me vs doing taxes manually (which is what I did pre-Turbo Tax), or how much money it has saved me in tax preparation costs if I went to a professional tax preparer. I have never had an issue with the IRS that was caused by a Turbo Tax error or shortcoming. One thing that I find annoying is that it automatically generates quarterly Estimated Payment vouchers, assuming that next years taxes will be the same as the current year. In my case, nothing could be further from the truth. Why not ask the user if they want these. That said, I remain a satisfied customer and will continue to use Turbo Tax as my "go-to" tax filing solution and recommend it to friends and relatives as such.

TurboTax Premier made the complex process of filing my taxes feel manageable, even during a lengthy session. The entire workflow is thoughtfully guided — each step is explained clearly, and the software anticipates where you might have questions or need clarification. I appreciated how it walked me through everything from rental property income to investment losses with calm, professional structure. It wasn’t rushed, and I didn’t feel lost. The best part? Help was always available. Any time I ran into something confusing, I could ask a question or get additional explanations directly in the app or online. That support gave me the confidence to keep going and finish strong. It’s clear this software is built for both accuracy and peace of mind — and it shows. I’d absolutely recommend TurboTax Premier to anyone with more complex tax needs like real estate, investments, or retirement accounts. The experience was smooth, well-supported, and worth it.

I received an email that stated the following: "We're contacting you because there's an issue with the accuracy of your 2024 Colorado tax return. Due to an error, you overpaid your state taxes." after revieing it with your "expert" we determined that in fact I'm not due a refund. If that's the case, then why did I receive that email and text as it was a waste of time to amend my return.

I was not offered the automatic input of my ICAHN and Suburban Propane stocks and had to input the data individually. Both offer me the ability to transfer the documents, but nothing in Turbo tax provided for that. Additionally, several of my banks were not in the turbo tax system so the same thing, I had to input the data. These should be easily entered automatically. Due to the fact that one of my 1099s was misplaced by the USPS, I had to go through months of work to obtain it from the Feds, resulting in a delay of being able to file my taxes on time. All Federal 1099s should be easily available through Turbo tax in a download system, but entering a social security number the same as the big banks.

I would really like it if Turbo Tax offered a service where I could warehouse my turbo tax file in case mine gets lost or corrupted. I lost my 2024 file and have spent a week redoing it. One advantage of the online version is that you have it. My problem is that I find the desktop version much easier to navigate.

You do not do a good job of carrying over information from prior years, like Royalty information. It seems that every year I end up with different looking entries. The information is there but it is not consistent. Fix your Jump to link As far as I can tell, it does not exist. Move estimated payment and applying overpayments. They do not belong with Deductions. I have been preparing taxes personally and professionally for 45 years. That is not logical; it is ridiculous. Try looking at a tax form. Unfortunately, I don't think your product is improving

I have been waiting since 2019 for Turbo Tax to make available the ability to "attach an election statement" to a federal tax return. In particular a statement to elect under IRS CODE SECTION 266 AND IRS REGULATIONS 1.266-1 TO CAPITALIZE RATHER THAN DEDUCT YEARLY PROPERTY TAXES ON UNIMPROVED AND UNPRODUCTIVE RAW LAND. I would NOT think it a difficult task for Turbo Tax programmers to figure out how to do this! Because Turbo Tax REFUSES to make this option available to its users we are FORCED TO PRINT AND FILE OUR TAX RETURNS BY MAIL! I have been more than patient, I've had enough!

Attempting to file an amended return. Filing required NOT checking a checkbox which was the entire reason for filing in the first place. Claiming electric vehicle credit. IRS rejected credit because it claimed the VIN doesn't match. The VIN on my tax forms is CORRECT, and there is a checkbox on the amended return form that says I am certifying the VIN is correct. If I check that box (in accordance with the TurboTax instructions for this circumstance), TurboTax won't submit the return. Either the TurboTax instructions are incorrect, or this is a bug in TurboTax.

Your customer representative was very helpful but I am disappointed in your TurboTax Premier product. It asked me to reimport information that was already imported and kept reviewing/reimporting information that was already imported. Very annoying. It caused me to miss the April 15th date because I had to go back and check for duplicate forms being added to my tax returns

I was notified my Colorado State Tax was in error and needed to AMEND it and enter the reason for amending as: "to correct the amount of Tabor state sales tax refurnd". I never saw in TurboTax state where to make this note. In fact it doesn't even say amended. It did reflect that previously I got $1,426.00 refund and now the refund is $1,352.00. I did get the e-deposit of 1426.00. So now I need to send a $74.00 payment to the State of Colorado. How???? Turbo Tax just left it as a $1,352.00 refund.