Basically it is a good program, but on the MAC version the list of contribution recipients is not in alphabetical order, whereas it is on the PC version. This should not be hard to address, but it has been like this for years.

Turbotax cheated me $10 at check out when I filed state tax. It said I would have a $10 credit but after filling out credit card information, I was charged full $25 instead of $15.

My turbo tax product came with a $10 credit for state filing. State filing showed $25 - $10 credit for a total of $15, however when paying you still charged me the $25 for state filing. Not happy to have your product mischarge me.

Very poor this year. Even uploading brokerage data from companies I've used for years was incompetently done. There's a lot of programming effort that goes into setting up marketing for add-ons. More resources should be spent on actually doing and explaining what is actually needed to file. I find it outrageous that free e-filing of federal taxes actually costs $40.00 for processing a refund. How about being simply honest that your going to charge $40.00 more that the increasingly outrageous costs of the programs I already need from you. Any your incestuous relationships with Microsoft and Google are revolting. I'm actually thinking about going back to paper and erasers. You do have inertia on your side - but that counts for less and less each year. Chuck

Fix the godawful 1099 screen. Used to be a simple table with institution name + income. Now the geniuses at TurboTax have made the desktop computer app look like an iPhone app and made simple, easy to glance information take orders of magnitude longer to digest and validate. Moronic change. Made the 1099 work take twice as long as last year. This'll be my last of a 10+ year run with TurboTax if this change persists into 2025.

Many advanced topics just say "enter this and this here" with absolutely no guidance on where those numbers come from. For my foreign tax credit, it literally on the review said "you have to enter numbers on these forms" even though I completed the wizard (twice), I had to reverse engineer all the numbers on the form to figure out what to put it. Totally painful.

I would really like it if Turbo Tax offered a service where I could warehouse my turbo tax file in case mine gets lost or corrupted. I lost my 2024 file and have spent a week redoing it. One advantage of the online version is that you have it. My problem is that I find the desktop version much easier to navigate.

The filing instructions for state don't tell you what to include with your state form. It just says "any required attachments" It should say what the attachments are, such as W2 or 1099s, or whatever. It's very frustrating because it doesn't tell us what the required attachments are.

I received an email that stated the following: "We're contacting you because there's an issue with the accuracy of your 2024 Colorado tax return. Due to an error, you overpaid your state taxes." after revieing it with your "expert" we determined that in fact I'm not due a refund. If that's the case, then why did I receive that email and text as it was a waste of time to amend my return.

the final return required taxpayer to file directly with the IRS additional information but could not describe what that information was which leaves us with a return that maybe rejected by the IRS. the reference to additional information required did not work with Turbo Tax