case number 1760057241138. Nancy from North Carolina (live help) was a great partner in solving my issues today. Dogged, supportive and with me all the way. Great company representative!

I have not been able to print my DC nonresident tax return request for refund in Turbotax. All it will print is erroneous filing instructions. I paid $45 for the DC software and I am going to have to do it by hand.

Ridiculous e-file payment structure. In order to use the advertised $10 club purchase credit towards state e-filing, I'd have to pay a $40 federal refund processing fee. This is a mafia-level scam.

Overall, TurboTax is great. However, year after year, I do not find any improvement with the foreign tax interface. It is confusing, buggy, and makes you rework the entire interview again and again. Basically, I feel the software has stalled.

Website Shows I have a $10 Credit for my Sate Filing Fee but doesn't allow it. If the fee is no longer valid, why is it showing up still available in my account when I am checking out? I will be taking action on this issue.

I don't do importing and I usually file MeF, but I had to file paper this year. I don't like the download requirement - I prefer a CD. TurboTax didn't import my 2023 data and I had to manually enter everything. What a hassle!

It is disappointing that even the "Premier" version does not support all tax forms, such as California 3805V ..,so if you have any NOL (net operating loss) carryovers -- you are out of luck. How is that even possible?

Very difficult to change an answer once entered in the interview. Continues to show error when value is at 0, why do you need a date entered with a 0 Value?

I have no idea how anyone, a tax professional or an ordinary taxpayer, could complete a 1040 return. TurboTax makes it seamless. I received an IRS letter yesterday, and I'm sure my audit defence $40 was well invested.

With the 6 digit protection PINs, we were unable to use them to e-file the tax returns on the night of 10/15/2025. However, we did enter those PINs in step-by-step portion of the data entry.