Weird, glitchy product. Does not pick up small things. Goes crazy nuts demanding answers to random questions. I am stuck because my old data is in Turbotax.

Shawna and Kate are two employees who are an asset to your company. They problem solved with me so I could finish my 2024 taxes. Shawna and Kate had patience and listened to me. I was so thankful for their support!

I only have a Form SSA 1099 from SS benefits. Tubo Tax states I have 10 errors on my 1099 R. which i do not have that form for dividends/pension distribution etc

Adding K1 and K3 is so cumbersome. You need to improve this ASAP. Please reach out to me and I can give you examples of how cumbersome it is with K1/K3

Software doesn't populate forms accurately when given accurate inputs for Roth back door conversion. Following Turbo Tax article on the topic did not help.

Turbotax cheated me $10 at check out when I filed state tax. It said I would have a $10 credit but after filling out credit card information, I was charged full $25 instead of $15.

Basically it is a good program, but on the MAC version the list of contribution recipients is not in alphabetical order, whereas it is on the PC version. This should not be hard to address, but it has been like this for years.

My turbo tax product came with a $10 credit for state filing. State filing showed $25 - $10 credit for a total of $15, however when paying you still charged me the $25 for state filing. Not happy to have your product mischarge me.

Unfortunately, the updates create more work. And the tab no longer goes from field to field, it goes to the help button next to each field. It's totally inefficient.

Needs more detail when inputting K1 figures instead of requiring us to figure them out. Also would not let me change the date for filing even though I was filing 5 days before the due date. It kept reverting to today's date. Highly annoying!