This is the last year I am using turbo- tax. The program got locked up on forms, could not get back the step by step instructions.

Not all information from my EdwardJones accounts were entered correctly. I had to manually correct or add some entries.

I tried to get help with an apparent software problem via chatbox, telephone. the response was totally unsatisfactory nx the problem is not resolved.

My only problem was the fact that Turbo couldn't access my Brokerage Acct. I had to go there and transfer the info myself.

I have used TurboTax for many years to complete my federal and state tax returns. It has been a useful tool.

Kiesha, was very helpful and pleasant. She provided guidance and answered all my questions. I give her five stars!!!

Generally worked well, but did have some issues generating 1099 forms, as they had to be entered by hand.

Its Deductible was very useful and now is no longer part of the software. I would have looked for other packages had i know that upfront.

Easy to use, Intuitive, and straightforward. When I have questions, the tool provides access to information that helps me understand and answer them.

I had no problems using TurboTax. It's a great product. I have been using it for many, many years.