It is very easy to follow. I have use it for years now. It is much easier than doing it all by hand.

I started using TT in the mid 90s. I remember 5 inch floppies .I am pretty familiar with the program by now, so things usually go smoothly.

On line tax and AI was unusable. Able to proceed only by downloading desktop. unable to navigate to credits and unable to start over.

Asian helpers have to much Accent and talk to fast to understand. American local helpers speak slower and clearly. Sorry but true.

Horrible interface - feels ancient. Shameless marketing practices (upgrades, fees, trying to get you to use online version, guilt-trips etc.)

THE PAYMENT SYSTEM AT THE END IS HARD TO NOT PAY THE CHOICES ARE NOT CLEAR AND VERY CONFUSING FOR AUDIT DEFENSE

I thought efile was completed. A week later I learned it was not when I attempted to review status. Do I have two accounts?

Horrible interface. Asking too many questions or just to press "Continue" over and over, entering same information. Unintuitive and buggy.

Turbo Tax is nice, confusing at times, however my ability to call fo help is amazing and helpful. Thank you.

I have been using TurboTax software for years. I am relieved to find the question and answer interviews can yield an accurate tax return for me.