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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,252)
  2. 4 stars24% (3,751)
  3. 3 stars16% (2,468)
  4. 2 stars7% (1,130)
  5. 1 star8% (1,249)

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Showing 2,841-2,850 of 15,850 reviews
Sep 26, 2025
Reviewer name: Patty2121
5 out of 5 stars
5 out of 5 stars review

Excellent Customer Service

I am sure the product works better if I weren't filling a return that I missed in 2022, but because I couldn't upload documents directly from my brokerage account or my computer, it was difficult and thanks to the very helpful support team, I was able to manage. It was great to just have someone look at what I was entering. Also, Marquis stayed over the cut-off work hours to walk be through some pressing issues because I was very confused. ,

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.

Oct 16, 2025
Reviewer name: turboscammers2395825
1 out of 5 stars
1 out of 5 stars review

Stay away

Terrible software, flags some errors in a worksheet that don't even matter. Then gives a terrible description of where the error is in the forms and forces you to dig around and find where exactly in their worksheet (which isn't available to you, by the way..) they have something messed up

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Oct 16, 2025
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Persistent bug in software intuit never fixed

You failed to update the software and address a bug you have in software ? Seriously bug still present October 14, 2025? Software has a glitch when you enter your K1 and then have intuit do a smart check, do you have a clue what I am talking about? FORM 3868 ? This form with facilities has absolutely nothing to do with my business in software. I would send you a screenshot but you provide a input link

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Oct 9, 2025
Reviewer name: ssgolden
2 out of 5 stars
2 out of 5 stars review

TurboTax should notify when entries not supported

I am super disappointed for the first year in TurboTax after using the product for many, many years. I had a K-1 from an oil & gas asset sale that included Boxes 11I and 11ZZ. It wasn't until after filing my return with a significant refund that I discovered that these two boxes with "Other Income" did not flow to Form 4797 as required so my refund was overstated. There was no popup or warning but when I right-clicked on the number and drilled into it, the note said that Box 11I was infrequently used and not supported so the user must manually enter in the appropriate form When I tried to enter into Form 4797 Part III, only Parts I and II were available, so I had to manually create Part III. Then because it was manually created, the numbers did not flow as an exclusion to Form 8960 since it was non-passive income. So I had to overwrite the value on Form 8960 which precluded me from e-filing. After paying $60 to call support, this was all confirmed with no additional options so I gave up and just moved the Other Income to Schedule E so that TurboTax could handle. The results in the same tax burden but is now on the wrong form Very displeased this year with the programming. I e-filed an amended and paid back the bulk of the overstated refund. This has been a nightmare.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Oct 6, 2025
Reviewer name: Audrey888
3 out of 5 stars
3 out of 5 stars review

Still Onerous to use Premier

Turbo Tax 2024 software is still onerous to use: For example, I had to file a Form 2210 for uneven 2024 income flow and ended up having to manually calculate capital gains and qualified dividends and manually enter many entries before TT stopped flagging "Errors" during the Review process. I also had to hunt for where to ADD Additional payments made other than Estimated Payments. There should be more automatic Query messages to ask if we made additional payments. More Explanations as to why the program is making certain entries would be helpful in understanding the tax returns.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Oct 14, 2025
Reviewer name: Kost87
3 out of 5 stars
3 out of 5 stars review

WAGES & INCOME - INTEREST AND DIVIDENDS

The 2023 version had a very clean and easy to read: WAGES & INCOME - INTEREST AND DIVIDENDS - INTEREST ON 1099-INT <and> WAGES & INCOME - INTEREST AND DIVIDENDS - INTEREST ON 1099-DIV The 2024 version looks like a child created it with crayons that requires multiple clicks per entry to see the data AND cannot be compared side-by-side. WHY CHANGE SOMETHING THAT WAS WORKING SO WELL? I know this won't go anywhere, but BRING BACK THE 2023 VERSION FOR THE ABOVE.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Oct 16, 2025
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Not great but I don't have anything better

This year I had no problem with Safari compatibility. As far as accuracy, there is still a problem with seller-financed mortgages which usually counts the interest income twice and has to be corrected manually. I've had this problem for about 15 years and it's still a glitch that hasn't been corrected. I have to use the desktop version instead of online version because I have to be able to dig into the details of my fairly complicated return and make corrections manually. If you ever get rid of this option, I will no longer use Turbotax. I called support back in April when I was doing a first pass at the return and filling for an extension. Support person was knowledgeable and helpful. State return for Hawaii is not very user friendly and does not provide eFile option except for very simple returns. Seems to always send you to the Hawaii tax department website to answer most questions. The feature I like the best is the ability to move from EasyStep to forms quickly to find out how your answers are affecting your tax return. Turbotax could be improved, but I haven't found anything better yet.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.

Aug 19, 2026
Reviewer name: Cardo98
5 out of 5 stars
5 out of 5 stars review

Awesome111

Teresa was super awesome!!! made it easy and painless...highly recommend. give this lady a raise...

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Aug 27, 2026
Reviewer name: BE Smith
5 out of 5 stars
5 out of 5 stars review

Return

It was great and I plan to use them in 2026. I will be sure to order my 2026 program.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Aug 30, 2026
Reviewer name: abzp
5 out of 5 stars
5 out of 5 stars review

Turbotax is grate

It was fast and accurate to do my taxes and importing necessary documents from financial institutes

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401