Turbotax is a complete failure. My taxes are late because of some ridiculous bug just in the entering of personal information. When I submitted my mother’s taxes, we went through the same thing. The fix was to delete certain info like address and retype it. Then it worked. This is absolutely ridiculous. When it was finally time to submit my own taxes, which was right at the deadline, I got the same error. But this time, I could not fix it. So I had to file for an extension. I will never use this product again.

A couple of issues are really buggy. The insistent updates to the software often fail and lead to a bunch of troubleshooting. I had a failure with the print the essential remaining tasks once the e-file had been completed and I couldn't get back to the same point. K-1 support in the tool is just so so. There is a lot of room for improvement with K-1s.

Dislike the dark pattern of filling out state taxes before being informed of $25 fee, and dark pattern of attempting to add a $45 fee for deducting fee from refund without fee being presented in standard way (it's bolded but not in the usual Total: Price format). While I understand "line must go up" every quarter which is NOT Intuit's fault, I do hope you have team members internally advocating against distasteful revenue enhancement tactics. Thank you.

There are areas that require prior knowledge but overall fine. I was disappointed that my $10 credit was not applied as promised to the efiling fee. The amount charged of $25 does not match the total provided when choosing to file. This is misleading.

Please simplify the input for foreign tax credits. Every year I try to input by country, and every year I give up because it doesn't work properly. Please simplify and improve the input for 529 distributions and related educational expenses. I tried over and over to enter high school expenses and could not get the correct screen to show up. I finally had to correct it on a schedule.

Own Stock in INTUIT bt. in batches over 25 Years (over 100K) - Love TurboTax except Every Year I sign up Tax Defense - IRS hates me deducting Margin Interest on Schedule C although am a Frequent Trader and case law of Paoli -the Tax Court Judge has allowed it - THE PROBLEM IS TAXAUDIT throws their hands out as soon as the IRS claims that it is a Fraud - Then am left to defend by Hiring a Tax Attorney myself.

This year We had a terrible time due to the switch from DVD disk to downloaded Turbotax software and the dificulty navigating the strictly garded (understable) but hard to read some instructions, specialy for older folks as i am one of them. Going back to DVD would highly be apreciated. Thanks

I have used TurboTax for years, but unfortunately this may be my last time. I am very disappointed that you will not be providing a desktop version of TurboTax2025 because of the Windows 10 security update issue. This forces me to either use the online version or purchase a new computer with Windows 11. Neither of which is satisfactory to me. I can't believe you can't figure some way to keep the desktop product available.

interface for inputting investment income(interest, dividend, sales etc) were cumbersome and hard to follow in Premier this year, taking much longer than necessary. 2023 and prior were much easier. "Help" staff offered suggestions which were outdated and not in synch with the 2024 screens. Please make the interface better next year.

This years filing was incredibly frustrating. When entering my K-1 forms, it did not ask the normal questions for Line 13 information. I had to enter it during the review. It also did not carry over the information related to the Passive Activity losses from previous years, and then asks for me to enter that information when going through the final review. Of course, I have no idea what year the numbers applied to nor why they were in there. And it would not let me skip and look for the information. I had to enter random information to get out of the loop. Then I could not edit the information at a later date. Sooooo frustrating. I basically had to redo the taxes to get them done. Then, when filing state taxes and trying to enter credit card information, it would don't let me select any expiration month beyond the 7th month. As my card expires the 11th month it would not take the information. I finally ended up choosing another card to use just to get it done, but these things should not happen. Filing taxes is hard enough without having to deal with these glitches. K-1s very much complicate filing and Turbo Tax should not make this harder for us.