I have been using Turbo Tax for many years and have been well satisfied with the product. My 2024 taxes were somewhat more complicated due to estate issues, and it was necessary to file two Amendments. The first Amendment was fairly simple and filed online. The second one could not be filed through the online program so I sought assistance from one of your associates, Samantha, who was able to guide me through the process of filing it using the desktop version. She was very helpful and competent and the experience was good.

This years filing was incredibly frustrating. When entering my K-1 forms, it did not ask the normal questions for Line 13 information. I had to enter it during the review. It also did not carry over the information related to the Passive Activity losses from previous years, and then asks for me to enter that information when going through the final review. Of course, I have no idea what year the numbers applied to nor why they were in there. And it would not let me skip and look for the information. I had to enter random information to get out of the loop. Then I could not edit the information at a later date. Sooooo frustrating. I basically had to redo the taxes to get them done. Then, when filing state taxes and trying to enter credit card information, it would don't let me select any expiration month beyond the 7th month. As my card expires the 11th month it would not take the information. I finally ended up choosing another card to use just to get it done, but these things should not happen. Filing taxes is hard enough without having to deal with these glitches. K-1s very much complicate filing and Turbo Tax should not make this harder for us.

Program did not seem as straight forward as in the past. Don't know whether it was me or the program, or the Tax lasws. Took an awful long time straigtening out entry errors, based on misleading, to me, directions. But in yout favor, zipped through my own Returns, but it really got time consuming doing my daughter's Return, which I thought should have been easirer. BTW, why would you have difficulty with duplicate nicknames?

I love using TurboTax for my returns and have used it for years. The system walks me through every possible scenario via questions to make sure that I'm maximizing my deductions and paying the least amount of taxes, getting the credits I deserve. Its easy to access old returns (even though I save them), and always gives me side by side comparison option for past years/current tax year which is very helpful. I pay just a little bit, do the taxes myself at home and no need to trudge documents around and pay more money for someone to do them.

my return this year is similar to last year. But you can not efile this year return, saying form8958 has more than 40 entries, which is completely false. Have already paid state eFile fee, so you should refund my payment. The software is unreliable, often giving error messages which are not correct. Not sure if would use again next year.

The 2023 version had a very clean and easy to read: WAGES & INCOME - INTEREST AND DIVIDENDS - INTEREST ON 1099-INT <and> WAGES & INCOME - INTEREST AND DIVIDENDS - INTEREST ON 1099-DIV The 2024 version looks like a child created it with crayons that requires multiple clicks per entry to see the data AND cannot be compared side-by-side. WHY CHANGE SOMETHING THAT WAS WORKING SO WELL? I know this won't go anywhere, but BRING BACK THE 2023 VERSION FOR THE ABOVE.

This year We had a terrible time due to the switch from DVD disk to downloaded Turbotax software and the dificulty navigating the strictly garded (understable) but hard to read some instructions, specialy for older folks as i am one of them. Going back to DVD would highly be apreciated. Thanks

I used Turbo tax a few times and I feel They are accurate they make it easy by asking questions and giving examples to help you understand if certain things pertain to you. My biggest complaint would be that it has a flaw when you try to upload tax forms from your computer. I made sure all of the formats were correct. I also tried signing into My Broker to upload my information and it didn't work. So I had to manually input all of the numbers make sure the information is going to the right Box etc. When the main reason i choose Turbo Tax was to be able to upload my documents to make it easier. So Im really upset and I feel that was false advertising. Besides that everything was good. Don't get me wrong TurboTax is a good program, But I may look into other programs next year because of that simple Feature not working properly

This is October 2025 and the flaw in the 2024 tax year software has still not been fixed. The schedule E worksheet, passive loss carry over numbers do not import from 2023 into the correct years. You have to manually make corrections. I filed for an extension hoping it would be fixed by now, but no. Many people have complained and still no fix. Unacceptable. There should have been a patch pushed out as soon as it was discovered.

Own Stock in INTUIT bt. in batches over 25 Years (over 100K) - Love TurboTax except Every Year I sign up Tax Defense - IRS hates me deducting Margin Interest on Schedule C although am a Frequent Trader and case law of Paoli -the Tax Court Judge has allowed it - THE PROBLEM IS TAXAUDIT throws their hands out as soon as the IRS claims that it is a Fraud - Then am left to defend by Hiring a Tax Attorney myself.