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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,253)
  2. 4 stars24% (3,756)
  3. 3 stars16% (2,468)
  4. 2 stars7% (1,130)
  5. 1 star8% (1,252)

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Showing 2,521-2,530 of 15,859 reviews
Feb 27, 2026
Reviewer name: Needs Work2026
4 out of 5 stars
4 out of 5 stars review

Needs Work

Already did this once, Your software repeats this step. Also the GA return was rejected because an update came aftr I filed. I'm still not sure if your software resubmitted my federal and stte because it doesn't explain what's going on.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 11, 2026
Reviewer name: pmeme
3 out of 5 stars
3 out of 5 stars review

TrbTx-for fam

No thanks. But low rating was due to being forced to buy a new computer with Windows 11. If AI is so good, maybe it could help you create an annual version that works on Windows 10 or earlier versions.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 4, 2026
Reviewer name: Billokok
4 out of 5 stars
4 out of 5 stars review

add delete form feature

Features- Some carried forward tax forms from prior year are no longer needed , but UNABLE to find a tab to DELETE the unwanted forms, please add afeature to allow user to delete unwanted forms. Thanks! Other features are good.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 15, 2026
Reviewer name: TurboTaxhasgottendumb
2 out of 5 stars
2 out of 5 stars review

Would not download my wife's financial institution

They hung up on me and didn't try to contact me. The next agent was hard to understand, sounded like she was driving her car, she was frustrating to deal with.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 11, 2026
Reviewer name: cmcken
4 out of 5 stars
4 out of 5 stars review

Needs Improvement and better transparency with fee

I thought I was getting free federal and state efile with the purchase of the turbo tax premier then I got it at the end with a fee from turbo tax. I feel ripped off. Also, some of the wording in the questions are very confusing.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Mar 30, 2026
Reviewer name: Noway Jose
1 out of 5 stars
1 out of 5 stars review

Unclear Service Charge

the $45 is a rip off - there was no explanation and it's not a mandatory service. it should have been a CLEAR explanation that if using the refund to pay for TT, $45 would apply. BAD business model

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 16, 2026
Reviewer name: DMaster39
5 out of 5 stars
5 out of 5 stars review

Good Software for the DIYer ;-)

I enjoy using Turbo Tax. I'd rather trust myself doing my own taxes. It makes it fairly simple and fairly easy to understand. My taxes aren't that complicated so I speak for myself.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 27, 2026
Reviewer name: Tubarick
4 out of 5 stars
4 out of 5 stars review

Receipt for Tax Payments

The product was very easy to use. My only complaint is that there were no receipts printed out for the online debit payments I made. I would feel a bit easier to verify that I sent in the correct amount.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 19, 2026
Reviewer name: reinmart
1 out of 5 stars
1 out of 5 stars review

WA State Working Family Tax credit

it ask you to complete the Washington state working family tax credit, go thru all page and says I don't qualify. then few page further it says WTC will no accept a 0 and then it wont let you e-file because of that. keep gon around and around.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 24, 2026
Reviewer name: Rtj53
3 out of 5 stars
3 out of 5 stars review

Colorado State program needs better explainations

Why is there NOT a Linux version of this for our PC? ? ? the moment you stop allowing a local PC download version of this I am gone. NO Online crap!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401