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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,253)
  2. 4 stars24% (3,756)
  3. 3 stars16% (2,468)
  4. 2 stars7% (1,130)
  5. 1 star8% (1,252)

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Showing 2,531-2,540 of 15,859 reviews
Mar 14, 2026
Reviewer name: elephen
2 out of 5 stars
2 out of 5 stars review

To need to do better system

system was not help me back where i made mistake so frustrated, it should be easy to use and clear navigator, i thought it was easy for doing by navigator system

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 5, 2026
Reviewer name: RonGriff3
5 out of 5 stars
5 out of 5 stars review

Long Term Turbo Tax User

Been using Turbo Tax for many years - great tax software. I have some tax knowledge but Turbo Tax is sure way to take advantage of all advantages and up to date.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Mar 29, 2026
Reviewer name: joe tax man
2 out of 5 stars
2 out of 5 stars review

poor interface

I think the interface is terrible. I like my taxes done on my desktop and when starting the program it default to online version. Very frustrating! And when you open another window, it's allows a reduced size and you have to enlarge it

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 25, 2026
Reviewer name: Colt84
3 out of 5 stars
3 out of 5 stars review

Updates too long

I have used Turbo Tax for about 30 years. this year the upgrades took too long after 45 minutes I just cancelled them and completed Turbo Tax without them.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 12, 2026
Reviewer name: JAW78
4 out of 5 stars
4 out of 5 stars review

Turbo tax used by seniors

Difficulty knowing where each amount entered in the tax forms is coming from. Would like to be able to click on an amount in the form and get an explanation how that amount was calculated.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 21, 2026
Reviewer name: steWen
1 out of 5 stars
1 out of 5 stars review

Turbo Tax horrible

The new technical changes to TurboTax are intolerable. They make the process of preparing my taxes very difficult, time consuming, and confusing. I HATE TURBO TAX WITH A PASSION!!!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 15, 2026
Reviewer name: Bonadventures
5 out of 5 stars
5 out of 5 stars review

TurboTax was a little confusing

I have been using TurboTax for decades, however this time I am not positive that TurboTax correctly did my taxes. Hopefully I will not be audited as I was in a rush to complete.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 13, 2026
Reviewer name: KatiMarie
3 out of 5 stars
3 out of 5 stars review

Disappointed

I have used TurboTax for over 15 years. This is the first year that I've found the directions to be overly wordy and complicated. I think that in trying to simplify, you just made things more complicated and unintelligible.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 20, 2026
Reviewer name: Eddie X
2 out of 5 stars
2 out of 5 stars review

Get Better

When you point out things for us to change or review near the end, I can't figure out which items I have to change (or it won't work) or review. The colored boxes didn't make sense.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 14, 2026
Reviewer name: Jimbo My Man
5 out of 5 stars
5 out of 5 stars review

WELL DONE, TURBO TAX!!

A bit more complex than in previous years. More information requested from the 1099 forms. I spoke with Inna, one of your tax specialists. She was VERY helpful and VERY professional My issue required an upgrade to the Premium version.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.