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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,253)
  2. 4 stars24% (3,756)
  3. 3 stars16% (2,468)
  4. 2 stars7% (1,130)
  5. 1 star8% (1,252)

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Showing 2,501-2,510 of 15,859 reviews
Feb 18, 2026
Reviewer name: Hyong
1 out of 5 stars
1 out of 5 stars review

you love money more than serving for your customer

You are ripping me off. I paid for premium version of software, and end up paying extra $100. I had to pay for two states and there was fees to file even after I bought two state forms from you.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 27, 2026
Reviewer name: rodneypie
4 out of 5 stars
4 out of 5 stars review

Turbotax is good.

I find confusing the user interface that has the boxes for various categories of data for electronic downloading from institutions. The seemed to overlap.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 23, 2026
Reviewer name: Curtis Scout
5 out of 5 stars
5 out of 5 stars review

New Tax law descriptions could be made clearer

In general, descriptions of new tax laws were fine. I didn't have the confidence in some of my responses to questions that I usually had. I don't know if this is that some of the new laws are more complicated or not.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 9, 2026
Reviewer name: asdfghjkl123454321
4 out of 5 stars
4 out of 5 stars review

Turbo Tax Review

Helpful and generally pretty easy to use. Wish it explained how it got some of the numbers better as it does not make it clear. Also tried to charge $45 for using my federal refund so beware!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 15, 2026
Reviewer name: Bryan10101
1 out of 5 stars
1 out of 5 stars review

Turbo tax lies

You pay for the program up front and it will still charge more at the end. They leak and sell your data too. Free file direct from the irs needs to be the future.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 16, 2026
Reviewer name: csula
5 out of 5 stars
5 out of 5 stars review

TurboTax is awesome.

Happy with the TurboTax which is fun to use. Step by step to guide me finishing my Federal & State income tax. Mary, tech-support is patient and knowledgeable in solving my 'Apply CA refund to next year' issue in minutes. Thank you, Mary!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.

Mar 23, 2026
Reviewer name: lglover76240
1 out of 5 stars
1 out of 5 stars review

turbo tax Awesome green dot horrible

All was good until I got my return back and had you to take out the fees for efiling was only suppose to be about 40.00 wound up being 500.00 through green dot took over half of my return. If i had known that i would have paid with credit card.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 16, 2026
Reviewer name: mamaduke60
1 out of 5 stars
1 out of 5 stars review

overrated

will not use again. software writers lazy. unable to readily retrieive returns in process so had to do full returns 3x. RMD questions really need to be rewritten. your explanation prompts are only helpful half the time.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 2, 2026
Reviewer name: Softball lady
5 out of 5 stars
5 out of 5 stars review

Taxes

I am 72 so it was a bit trying for me and I thought once I purchased the Premier turbo tax program that I only had to pay $25.00 to file state, I guess I was wrong.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Feb 19, 2026
Reviewer name: CoJeff25
4 out of 5 stars
4 out of 5 stars review

Reliable tax submission option, albeit not cheap

I like TurboTax's check in the end. I don't like that it does not make it easy to transition to another tax prep provider for the following year - when a less costly option becomes available. I

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.