Does not import automatically from previous year 2024 even though it was done with Turbotax. I had to open 2024 and print it to PDF for import into 2025. That is, Turbotax did not find the files even though they were done via Turbotax 2024.

The step by step option is very good. You need to autosave the returns as each category is complete. And make it easier to return to step by step if interrupted. Great product. Keep up the good work.

I've been using Turbo Tax for myself and my family for many years. I've never had any issues with the software the interface is easy to use and the reputation of Intuit speaks for itself.

When downloading and installing software, you should display/provide status' of the progress. many times it just disappears and I don't know what is happening. ie. is it still in progress or something went wrong.

Was FORCED to use RPS (Refund Processing Service) to have refund electronically processed. Pop-up document said you don't have to use the RPS service, but there was no way to electronically file return without paying RPS fee!!!!!!!

There are too many "Continues" before actually filing my return, and why was my credit card charged $40 for filing a state return when it said it was $20?

Used before, but I accidentally chose the desktop version and not the online this year and I had more issues. Also could never find "tax help" on the screen. Also, hard to get out of some screens to go one step back .

Tried to use the free version but could not because I have an HSA. This is a simple return otherwise. Also it would be nice to allow E-File for state returns for free.

Turbo Tax is a user friendly program that allows for quick and accurate filing of both federal and state tax returns. The only problem I have with the program is that it is not compatible with downloading my 1099 data from my bank account.

I had a great experience with your AI and live help to answer a question on how to access and use from 2210 to address a 401k to Roth conversion that was done at the end of the year.