You have a $10000 error in your 529 withdrawal /student expenses offset calculations. And you have had that error for apparently many years. Ridiculous.

the $45 is a rip off - there was no explanation and it's not a mandatory service. it should have been a CLEAR explanation that if using the refund to pay for TT, $45 would apply. BAD business model

Online filing was supposed to give free state filing, did not happen. Glitched and shut down twice during process. Would not recommend online version to anyone.

Was very easy to use - it's great that the interface remains relatively stable each year so you're not relearning a lot. Can't think of doing my taxes any other way!

Everything was easy except for 1 minor issue. Turbotax should allow the user to sort when we go thru the stocks page. It is better UX, since we could easily look up what we need if things are sorted by the user's request.

It was easy to use for all our needs. We have used Turbo Tax for many years and have never had an issue. We have used Turbo Tax for our personal and business taxes.

This has been our worst experience in 10 years using your product. There appear to be bugs and errors and loops that never existed before. Very disappointing experience, and having me question if I should try a competitors product next year.

Been using Turbo Tax since the 1980s, I keep using it because it makes preparing the return pretty painless. Writing the IRS a check is a different story.

Have been using Turbo for many years. Very confident in the complete and accurate software per IRS code. The flow of the software is intuitive and the built-in help is, well, helpful!

A lot of bugs and issues this year with the software. I've been using TurboTax for about three decades and this is the first time I've thought about using anything else. A little more quality control next year would be very helpful.