Program dropped once. Luckily I had saved at one point, so only had to redo part of it. That had never happened to me before. Otherwise pretty straight forward

Turbotax had a glitch in filing the NC amended tax returns and had to spend an hour and 1/2 and still did not get the glitch fixed. Very frustrating !!!!

No thanks. But low rating was due to being forced to buy a new computer with Windows 11. If AI is so good, maybe it could help you create an annual version that works on Windows 10 or earlier versions.

I do not like being forced to print all copies (Not used) for state return. Could not print either Federal or State returns part way through the process.

For some reason, TurboTax allowed duplicate additions of the same information which would have resulted in me paying more in taxes than I should have. I reviewed the final documents, identified the problems and went on my merry way.

Everything went well until I tried to add 2 1099-R forms and it wasn't apparent where the problem was. I called your very good customer service and eventually all was figured out with the assistance of your Tech Jerri (sp?)

Late program updates and could not import any documents. The only reason I purchased Premier was the brokerage import capabilities. After years of using TurboTax this was the single worst experience I have had.

I have been using Turbo Tax since 1993 and this year it was so confusing. Quick question - Since I am 87 and haven't changed my status why are all those stupid questions that I have been answering for years.

importing stock trades has always been flawless. It would be disasterous if i had to type in every trade. They never do a professional job with the alabama program though, i imagine they spend more effort on the big states.

The constant push to get me to use the online version was annoying. I started there but found it lacked many of the features of the desktop version, such as being able to go to any form you like.