Everything went well until I tried to add 2 1099-R forms and it wasn't apparent where the problem was. I called your very good customer service and eventually all was figured out with the assistance of your Tech Jerri (sp?)

Turbo tax is a good product but I resent the hidden fees that you always add! I will never use your product again because of this! I have used your products for over 15 years but NO MORE YOU CROOKS!!!

I couldn't electronically file my state return because the form that takes the information for the credit card will not fit on my laptop's screen, so I cannot provide all of the information necessary for one to use a credit card to pay the $20.

Interface buggy For example it initially got confused on my W2 input status, jumped to something else. Luckily I have been doing taxes for years now

Overpriced, and Intuit (the parent company of turbotax) works behind the scenes to keep tax filing complicated - !!and to keep the IRS from being able to offer cheaper alternatives.

The application is great, however the continual marketing effort to sell us intuit products was distracting and at times confusing, making it difficult to to stay on track - distracting!

Turbo Tax is a user friendly program that allows for quick and accurate filing of both federal and state tax returns. The only problem I have with the program is that it is not compatible with downloading my 1099 data from my bank account.

the new tax forms and entries was very difficult to do. better clarification is really needed on all areas. Why are forms so much more harder to process? Am not happy at all also took a long extra time to accomplish

Program dropped once. Luckily I had saved at one point, so only had to redo part of it. That had never happened to me before. Otherwise pretty straight forward

Was not able download W2 and Brokerage tax documents to auto fill desktop version. Had to manual enter. Was not a problem in past years. Perhaps desktop vs online version glitch.