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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,253)
  2. 4 stars24% (3,756)
  3. 3 stars16% (2,468)
  4. 2 stars7% (1,130)
  5. 1 star8% (1,252)

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Showing 2,271-2,280 of 15,859 reviews
Mar 17, 2026
Reviewer name: lookiewookiejohnson
4 out of 5 stars
4 out of 5 stars review

Online > State Download

Encountered the following...TurboTax has had ongoing issues with state form downloads where users get an unexpected error. How do I fix this for Turbotax running on desktop PC?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 23, 2026
Reviewer name: jessiejane
4 out of 5 stars
4 out of 5 stars review

Process this year is more difficult

We have used TurboTax for over 25 years. This year's turbotax process seemed more difficult than any past year. What happened to using the "it's Deductible tool for donations?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 11, 2026
Reviewer name: Rat_B
3 out of 5 stars
3 out of 5 stars review

Refund Processing Fee

Was FORCED to use RPS (Refund Processing Service) to have refund electronically processed. Pop-up document said you don't have to use the RPS service, but there was no way to electronically file return without paying RPS fee!!!!!!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 15, 2026
Reviewer name: SathyaV
5 out of 5 stars
5 out of 5 stars review

Live advice from Turbo tax

I like the personal live advice from Turbo tax, appreciate the support I received in reviewing all the forms and guidance from Turbo Tax live support.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 10, 2026
Reviewer name: VetCaNev
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is a "10"

This a fantastic program that was very "user-friendly" and well-designed. Had excellent Customer Support and was able to complete the form and file it within a few hours.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Apr 1, 2026
Reviewer name: Kate too
3 out of 5 stars
3 out of 5 stars review

Turbo Tax is OK

I have used Turbo Tax for years, and generally have been satisfied with the service. TT does not make it straightforward to file a paper return. I am very disappointed with TurboTax for making that effort so complicated.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Jan 29, 2026
Reviewer name: tom feedback
3 out of 5 stars
3 out of 5 stars review

2025 premier

1. It would be nice if you defined modified adjusted gross income. 2. Your constant prodding for add-ons is annoying. 3. I need a form 2210 to complete my taxes, but it is not ready.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 14, 2026
Reviewer name: LunarFlyer
5 out of 5 stars
5 out of 5 stars review

30 Years Accurate and Thorough

Since 1995, I have used TurboTax to do my taxes. 30 years of accurate, detailed federal and state taxes. My wife and I both worked and we each had our own business. I have been able to do them all in TurboTax Premier. I would never change.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Apr 2, 2026
Reviewer name: CKChien
4 out of 5 stars
4 out of 5 stars review

The steps to fill up information for K-1 is lame

When I received form 1065 schedule K-1, the instruction to finish entering information is not enough for me to finish it by my self, I have to ask AI for help.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 10, 2026
Reviewer name: carolyn3read
1 out of 5 stars
1 out of 5 stars review

Dissatisfied with Turbo Tax

I am unable to finish filing because there is a box in the final review asking me for form 2210 withholding per period. No matter what number I put in box it will not accept.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401