This year I had no problem with Safari compatibility. As far as accuracy, there is still a problem with seller-financed mortgages which usually counts the interest income twice and has to be corrected manually. I've had this problem for about 15 years and it's still a glitch that hasn't been corrected. I have to use the desktop version instead of online version because I have to be able to dig into the details of my fairly complicated return and make corrections manually. If you ever get rid of this option, I will no longer use Turbotax. I called support back in April when I was doing a first pass at the return and filling for an extension. Support person was knowledgeable and helpful. State return for Hawaii is not very user friendly and does not provide eFile option except for very simple returns. Seems to always send you to the Hawaii tax department website to answer most questions. The feature I like the best is the ability to move from EasyStep to forms quickly to find out how your answers are affecting your tax return. Turbotax could be improved, but I haven't found anything better yet.

Tax prep was involved but TurboTax helped keep me on track and able to finish all the necessary detailed information. Importing my 1099s made life MUCH simpler and saved me from any potential typos. Did not have any confusion about the income or deductions involved so no need for professional assistance. May need it next year.

A few features could really improve the experience. First, after an extension with a subsequent payment to the IRS initiated through Turbotax the program does not use this data when the final return is prepared. This needs to be entered manually, no reminder or suggested amount from the previously filed extension, etc. Secondly, for any late payment penalties there is no guidance on how to handle these penalties (i.e. add the estimated amount to the 'regular' amount owed or file and wait for the IRS to send a payment request).

Turbo Tax does a good job of most tax functions/input. I haven't used anything else in a very long time, so I can't determine how it compares. I do have some disappointment in trying to figure out how the software works for certain relatively complex areas, such as Qualified Business Income (QBI) deduction, Rental Real Estate (qualifying for passive vs. non-passive treatment and Real Estate Professional determination, grouping/aggregation of multiple properties), etc. I put questions in the forum, researched thru google, etc. The forum wasn't too helpful. I was reluctant to sign up for the $60+- cost for professional assistance without knowing if they could help or not. And if they couldn't help, I really didn't want to pay. So based on what I thought the results should be, I worked with the TT input until it made sense to me. But it would have been very easy to pay more tax than I should have.

2024 Turbo Tax proved much more difficult to understand and use. The import section was particulerly difficult and was never sure that it had picked up all rlevant information. I needed to perform manual alterations and had difficulty in making changes. It was also totally unclear how to do manual entry. I guess it just got picked up later but I was never sure. I had to go and manually check everything. My wifi is somewhat spotty and TurboTax now uses it extensively sometimes being unusable when the internet is down and won't even start until having checked for updates.

Generally good, but there was not an easy option to return to the home page to open another return when I was done with one. Had to close TurboTax and reopen. More importantly, TurboTax did not automatically add the "kiddie tax" forms for filers who are dependent and had investment income over the threshold. If I did not know to do that myself the returns would have been incorrect (very).

rejected returns have not been helpful in identify the reason and provide solution (dependent exemption error and didnt tell which dependent was the cause- even though reject has the number provided but turbo tax does not display this). solved the problem with adding IP PIN (turbo didnt help show where and had to hunt that field myself)

I have used Turbo Tax since thy began and will aways use them. The first time I used turbo tax I found a mistake that the tax person that I used at that time had made a mistake on my taxes year before and he had to go back to fix his mistake. I know do all my kids and their kids taxes. Thank you

Lots of technical issues and no way to correct modify or work for a correction. Missing information on e-file issues by code. Difficult navigation. Difficult to see real time summaries. Turbotax fails to capture carry forward values and prior payments from the prior year even as it captures other information from the prior return.

The interface makes it very tedious to go back through the guided inputs after completing a return. In many cases, especially for state (MA) return, I had to slog back through the interview just to navigate to pages that I wanted to access and re-review. In some cases, I had to answer the same questions again and again and again as I debugged and corrected the return. Also, not a fan of the restructuring of the income entry for the Federal return. It also felt like I was cycling back through redundant screens to enter interest, dividends, etc for the same institution.