Product is not intuitive to use, too many clicks to get to the schedules, search functionality could be improved and for the second year in a row, I'm unable to pay for state filing. Both payment methods (credit card and deduction from federal refund) were unable. I will have to file CA state tax via mail.

Generally good, but there was not an easy option to return to the home page to open another return when I was done with one. Had to close TurboTax and reopen. More importantly, TurboTax did not automatically add the "kiddie tax" forms for filers who are dependent and had investment income over the threshold. If I did not know to do that myself the returns would have been incorrect (very).

I ran into a snag with an error message at the end. When I tried to update my IRS PIN, an error msg popped up saying it hit a snag and suggested I review what I last worked on. I reviewed my entire Fed return and still got the error msg. I found a work around by inputting the PIN manually through the forms function. This is why I gave 4 and not 5 stars.

I've used TurboTax for many years and would not even consider another tax prep software! I have some tax literacy but TurboTax makes it so easy even a novice could get through it. It's INTUIT-ive and aesthetically pleasing from a user standpoint. And I've had great success with importing W-2s and other information to streamline the process. Wouldn't head into tax season without it.

Good But it needs to change on Schedule E part 2, where it needs to bring in profit /loss from S corporation return, the program must do automatically. I had great difficulty figuring out why it is not transferred until I figured out I have to fill up a form for schedule-K

Always when I get to the review section TurboTax demands some number somewhere. I research it and try to put in the right number, and TurboTax says "wrong, must be between X and Y". In such cases, I really wish there were a feature to tell me "what number is most favorable to the IRS"? Trying to figure out that number is almost certainly not worth the effort... I'd rather just put in a number that ensures I'm slightly overpaying and be done with it! Also... this year I hit the dreaded "we hit a snag" error screen. I nearly had a heart attack as I was hours into the tax return. It kept demanding I redo the same section again and again and would not let me advance. Fortunately I discovered I could X the error window, save the return, exit TurboTax, and restart it, and that fixed the problem. The help I found online suggested "restarting from scratch"! Yikes! In the past I had been more paranoid and frequently saved checkpoints. That is a good practice and I will certainly start doing so again!

I've been using turbo tax for years. That being said Just having an issue with the update and saving my progress from last year. When speaking to one of your help reps we noticed that last years taxes weren't saved for some reason even though I had already filed last year. Very strange, It should save the progress whether there's and update or not. It was a little annoying to say the least.

I am in the process of trying to get my money back. The program stops when I am asked to pick Windows or Apple for heavens sake. It just sticks there. The 800 number Sam's gave me doesn't let me talk to a person. This never happened with the CDs.

rejected returns have not been helpful in identify the reason and provide solution (dependent exemption error and didnt tell which dependent was the cause- even though reject has the number provided but turbo tax does not display this). solved the problem with adding IP PIN (turbo didnt help show where and had to hunt that field myself)

You failed to update the software and address a bug you have in software ? Seriously bug still present October 14, 2025? Software has a glitch when you enter your K1 and then have intuit do a smart check, do you have a clue what I am talking about? FORM 3868 ? This form with facilities has absolutely nothing to do with my business in software. I would send you a screenshot but you provide a input link