I have been using Turbo Tax for many years and have been well satisfied with the product. My 2024 taxes were somewhat more complicated due to estate issues, and it was necessary to file two Amendments. The first Amendment was fairly simple and filed online. The second one could not be filed through the online program so I sought assistance from one of your associates, Samantha, who was able to guide me through the process of filing it using the desktop version. She was very helpful and competent and the experience was good.

Good But it needs to change on Schedule E part 2, where it needs to bring in profit /loss from S corporation return, the program must do automatically. I had great difficulty figuring out why it is not transferred until I figured out I have to fill up a form for schedule-K

Program did not seem as straight forward as in the past. Don't know whether it was me or the program, or the Tax lasws. Took an awful long time straigtening out entry errors, based on misleading, to me, directions. But in yout favor, zipped through my own Returns, but it really got time consuming doing my daughter's Return, which I thought should have been easirer. BTW, why would you have difficulty with duplicate nicknames?

Terrible software, flags some errors in a worksheet that don't even matter. Then gives a terrible description of where the error is in the forms and forces you to dig around and find where exactly in their worksheet (which isn't available to you, by the way..) they have something messed up

TurboTax continues to try and generate more profit at the expense of their customers. I am not happy with many of their decisions and it makes we want to look for another tax company - one that I can trust. I am most disappointed with their Audit Defense product. I have been purchasing this product for a number of years. I recently found out that they are doing their own audit defense product. I found out (after purchasing) that the new audit defense only lasts 1 year, even though the IRS can audit you for up to 7 years. This new product is basically a way that they can steal from us. I contacted the company that used to provide this service for them and they honor the service for as long as the IRS can legally audit you and they charge less than TurboTax. What a scam. TurboTax did not clearly explain the difference between the old and the new product. Its a shame that they are now more interested in their stock price than their customers.

After using Turbotax for over 30 years,I will not use it next year. There are some flaws which haven't been fixed for years. The worst is the interface for entering information for Form 1116. It will only allow you to put in one country for which you pay foreign per 1099. Also I have had problems with charitable contributions of inherited public stock. I often asks for the condition of tangible property. In addition, because I filed for an extension and I went back to my TurboTax app to complete my return it was locked. TurboTax blamed Apple and Apple blamed TurboTax. I noticed that others have had the same problem over the years.I have never had this problem with any other documents.Can't send this review as It keeps asking me for my email. I have entered it correctly and completely. I needed to delete it and put it back in.

I have been using Intuit's Turbo Tax for many years, and have never failed an audit. The software is very accurate and easy to use. I would recommend Turbo Tax to anyone who wants to do their taxes. By the way, you can also get the Audit coverage which might be helpful

This was my first time to use TurboTax. In the past I've used CPA's to prepare my taxes. I especially liked the feature that enabled me to import my 1099's. Since I wasn't that confident, especially for the foreign tax credit portion, it was extremely helpful to be able to pay a nominal fee to access a tax expert. Tax Expert Johan was very helpful. He patiently walked me through my forms and answered all my questions and addressed all my concerns.

Poor software. Many glitches requiring you to quit and restart TT to make it work normally. And the UI is clunky. The doc import is getting worse every year. Switching between forms and easystep has so many gaps . eg: Some forms had to be deleted and re-entered for it get the data updated correctly into the tax forms Over the last decade TT has really gone downhill. Both ease of use via the interviews and also the UI are worse every year and this with the Premier edition

I had a very bad experience with the product. I have an unusual situation which includes 17 state returns. I spent 3 hours with a wonderful support person, who strived to help me with e-filing my federal and three state returns. After trying many things, we deleted the software and reinstalled the software, then removed all states. We were able to transmit the federal return. However, the return was rejected due to a typo in one of the SS#s. After I made the correction of the SS#, I reran the Review and to my surprise, there were 141 new errors. Our names and social security numbers fell out, the names of the partnerships, addresses and FEI#s disappeared, I had to key descriptions, date acquired and date sold for the capital gain activity (the amounts of the sale and and purchase price) were still there. After clearing the 141 errors, I tried to re-efile and kept getting "Not Responding" messages and could not get to the efile screen (tried 5 times). I was able to use the same software in the prior two years, without issues. This has been a very frustrating experience associated with payments of $880 for the federal and state software..