Have used for years and am quite pleased with the product. Easy to follow instructions an easy to use. Provides all the help I need at a reasonable cost.

I've used Turbo Tax as well as Taxslayer for a number of years. My preference is Turbo Tax. It makes it easier to enter information and takes the burden off of taxpayers, who would otherwise do it manually.

This year is the worst experience I have ever had with this product. I am unable to save my document. I see it, but get error messages that the "file does not exist." It has even prevented me from transmitting my return.

OK but the desktop experience is worse than the past especially handling 1099's. Seems like trying to coerce users to switch to using on-line version but may backfire as some users like me might bite the bullet and switch to another solution.

As a long-time user (since 1985) of TurboTax, I was again pleased with the thoroughness of the Personal software DESPITE a less-than-stellar experience with TurboTax Business this year (which was much less polished than the Personal software).

I have used in past years and been happy. I had more problems with the interface this year and apparent hanging when trying to file. It was frustrating always being prompted to go online. Of all a little more buggy

I had difficulty understanding the input pages for entering my IRA RMDs. I knew what needed to be on the 1040 and had to try several different things in order to get the correct numbers out of the system.

I've been a faithful customer since the early '90's. I did run into couple of software loops toward the end. Not normal, I switched IOS 26, SINCE MICROSOFT booted us off of '10.

Just horrible. We've used turbotax for many many years, but this year it was completely inept. I'd write out all the reason for my rating, but I have no energy left over after struggling to make this work. TurbNotax

Some features are inaccurate. Washington does not require a state tax return, so why does TurboTax ask users to purchase Washington state software without notifying them beforehand? This feels misleading and results in a waste of money.