I spoke with Breosha, who checked for me about online versus desktop and the "free" offer that ended up being $64 online. She was helpful, but I did not appreciate the unclear offer.

Turbo Tax failed to fully deliver all components of their 2025 product. They discontinued It's Deductible and refused customer access after their arbitrary, magical discontinuation date

Ridiculous that on a 1099-Misc I cannot enter Rent & Royalties on one 1099. Took me hours to figure out that I had to create a separate 1099-Misc and divide the two up and alter the payor name slightly so TurboTax didn't get confused.

I wish that was an index for use in searching for particular sections to record data. I often find myself "googling" to find out which I should record particular date in.

Missed the help finding values on item donations. Instructions in some areas confusing. Need better identification of downloaded data. Had to keep checking which account was which.

during review It checks boxes that I did not check, for example "deposing of assets in form K-1" I had to go back and find it and uncheck it. When you go back and forth, it loses its space.

They hung up on me and didn't try to contact me. The next agent was hard to understand, sounded like she was driving her car, she was frustrating to deal with.

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THE SOFTWARE DO NOT GIVE AN OPTION TO FILE COLORADO STATE TAXES BY MAIL AND FORCE YOU TO FILE IT ELECTRONICALLY TO CHARGE YOU $25.00 AND TAX. THIS AMOUNTS TO FRAUD AND FATTENING THE COMPANY REVENUE. COLORADO ACCEPT MAIL RETURNS.

Please, please do a refresh at least of the opening screens, and some reworking of your dialogue boxes to improve clarity. Even this survey feels balky and dated.