Turbotax was mostly easy to work through. When I was uncertain about how to continue, or what into I needed to enter, Turbotax experts were available to assist.

Help function didn't work. No where to enter information. Also, no where could I find how to apply my federal refund to my estimated taxes. Had to go back and print out the ES forms. Not very user friendly.

Pretty straight forward. I like the ability to look at the return midway through the data entering phase. Also it's nice to have access to the worksheets. This was my first year using the desktop version. I prefer it to the on-line version.

It would be helpful to know what will not be allowed as an expense or cause an increase in taxes based on total earnings brackets. Why go through the exercise for business deductions when they will be disallowed because of your income bracket.

Have been using this product for 30+ years. No problems with accuracy and interface. Seems annoying at times and there should be a fster way to do your taxes.

Download sucks...bring back the CD! never got the state download to work. two hours on phone and finally support staff just sent me a link for the Vermont State program. You really need to get it together. Also bring back ITS Deductible

Interface: Form for choosing standard address format or format as entered overlaps bottom of computer screen, making it very difficult to click on the "Continue" button.

This has been our worst experience in 10 years using your product. There appear to be bugs and errors and loops that never existed before. Very disappointing experience, and having me question if I should try a competitors product next year.

I had terrible experience with import feature. I have multiple accounts with Fidelity, and each account has separate 1099-INT, 1099-DIV, but Turbotax labels imported form based on the bank/broker name, and it overrides each other.

I have used Turbo Tax for over 15 years. It make filing our taxes simple. It walks you through all of the steps and has informative sources to answer any questions. A good experience.