Not as easy to navigate as it has been in the past. Had to upgrade for more money to download investment 1099s. Extra to efile the state return. Turbo Tax is doing less and costing more. Probably look for a cheaper solution.

I would much rather have the option of a CD. I hate loading the program it took me two hours to down load and that was with your "support" it was a disaster.

I've been using Intuit Turbo Tax software for many years and have been successful in my tax filing since inception. The software is user friendly and comprehensive to effectively file most tax returns without professional intervention.

Several issues impacted my rating. One, I have a new computer and was unable to access past returns increasing my data entry work. Two, for some reason the system kept asking about Canada and it was difficult to get around that.

n/a.................................................................................................................................................................................................................

Doing taxes made easy. able to pick and choose areas to work on without the need to answer questions on topics I knew did not apply is a big time saver.

Clear instructions but multiple crashes including one that lost all entered information on income which had to be re-entered. Additionally, some screen prompts were incorrect.

I spoke with Breosha, who checked for me about online versus desktop and the "free" offer that ended up being $64 online. She was helpful, but I did not appreciate the unclear offer.

I have used Turbo Tax for years because of their accuracy, user-friendly Step-by-Step Format and the convenience of filing online. I also love the fact that I can enter my data manually for increased accuracy.

Turbo Tax software makes doing your taxes... EASY. My taxes are not complicated, but Turbo Tax steps you through step by step to get through all of the required information.