Things went fine. The software really can use an uplifted user interface as it is very time consuming. Would be nice if it was a web form that can be easily navigated back and forth.

I've been a faithful customer since the early '90's. I did run into couple of software loops toward the end. Not normal, I switched IOS 26, SINCE MICROSOFT booted us off of '10.

You guys failed this year as I had to input all my brokerage data manually since it would not download from the institution. The program is not intuitive anymore, for what you charge it can be better. I will be exploring your competition next year.

This is first year that I have had problems with Turbo tax - spent several hours on the phone with tech support - could not download information from brokerage firms - had to enter everything manually

While importing my W-2 Turbotax misread box 13 indicating I am a statutory employee, This was not selected only the Retirement plan box. This cause a number of error later in the process

You do not facilitate paper filing of state tax. The instructions assume I e-filed. That's a problem. I found that to get the instructions for paper filing of state it was necessary to decline e-filing the federal return. That's stupid.

Is generally simple to import stuff had hard time with the version of MAC software- let older version be able to use for downloading software will be helpful filing was easy but now cost more as added cost here and there.

Really like TT. Disappointed the itemized deduction tool for clothing donations has been removed. I will resist going to cloud as long as I can. I prefer to keep my private details close by, on my local computer and not in the cloud.

The pop up boxes are too small. The software looks old. It's constantly selling services. It finds ways to charge extra fees. It's like you're not trying very hard. Even this AI comment box doesn't work all that well.

The software just wants me to buy your audit services which no one needs. Why must you ask me over and over and over again to buy something I DO NOT NEED????