Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,281)
  2. 4 stars24% (3,777)
  3. 3 stars16% (2,480)
  4. 2 stars7% (1,138)
  5. 1 star8% (1,260)

Member photos

Sort by |
Showing 1,831-1,840 of 15,936 reviews
Mar 23, 2026
Reviewer name: SadTaxpayer2025
3 out of 5 stars
3 out of 5 stars review

Cash grab at tax time

Turbotax becomes more underwhelming each year. I doubt that I will bother paying for this software in the future. It is riddled with up-charge requests and requires additional fees to efile state returns. Very disappointed.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 9, 2026
Reviewer name: Caseygang
1 out of 5 stars
1 out of 5 stars review

Dumb Taxes

Charging for the software and then have to pay for taxes to be submitted almost 200.00 in total for money that were supposed to get back, instead it goes to you

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 20, 2026
Reviewer name: chef gman
4 out of 5 stars
4 out of 5 stars review

forced to buy new pc for turbo tax

completed tax return but had to buy new computer because my apple pc wasn't compatible with turbo tax operations systems new minimum operating systems! Not happy that I couldn't use apple pc!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 2, 2026
Reviewer name: CKChien
4 out of 5 stars
4 out of 5 stars review

The steps to fill up information for K-1 is lame

When I received form 1065 schedule K-1, the instruction to finish entering information is not enough for me to finish it by my self, I have to ask AI for help.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 21, 2026
Reviewer name: phillie27
5 out of 5 stars
5 out of 5 stars review

Using TURBO TAX PREMIER for well over a decade

TURBO TAX has made a complicated process doable for me for 15 years! Situations change but i am always walked through everything and I am always confident that everything is done correctly.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 7, 2026
Reviewer name: Littlejoe 368
5 out of 5 stars
5 out of 5 stars review

Excellent Tax Software

Turbo Tax is a great program for those who want to save money from going to an accountant. With a little bit of following the steps you can produce an accurate tax return. They also offer plenty of support for anyone who needs it.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.

Mar 20, 2026
Reviewer name: KTra123
5 out of 5 stars
5 out of 5 stars review

Turbo Tax Premier

I have used Turbo Tax Premier to prepare and file my taxes for over 10 years. It is easy to use, and I will continue to use this product for future tax filings.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 4, 2026
Reviewer name: what what is a nickname
4 out of 5 stars
4 out of 5 stars review

n/a

I like using TurboTax, but I am also noticing other options being advertised. I don't like the fact I have to re-enter info, whenever I review whatever I have already entered...mainly basic info such as yes, no, etc.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 11, 2026
Reviewer name: cmcken
4 out of 5 stars
4 out of 5 stars review

Needs Improvement and better transparency with fee

I thought I was getting free federal and state efile with the purchase of the turbo tax premier then I got it at the end with a fee from turbo tax. I feel ripped off. Also, some of the wording in the questions are very confusing.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Apr 16, 2026
Reviewer name: Ujjwal
1 out of 5 stars
1 out of 5 stars review

Turbotax sucks!

Very bad experience. I have a 1099-DIV with Payer's FEIN as 00-0000000. It did not allow me to use that number. This is coming from the payer so nothing we can do. Turbo tax should allow this as this is what has gone to IRS too.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401