Thanks for the feedback as well as your support for our Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. We truly value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Tidy Cats Team

We're terribly sorry to learn about this experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. Please know that the situation you encountered is unusual and not typical of our products. We can assure you that the quality and safety of our products are our top priorities. We'd like to learn more and offer our help. Please call us at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). Thank you for reaching out to us, and we look forward to speaking with you. – The Tidy Cats Team