Thank you for bringing this to our attention. We're very sorry to learn that you had this experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We are available from 8 a.m. to 6 p.m. (CST) Monday through Friday and 8 a.m. to 5 p.m. (CST) Saturday. We look forward to speaking with you. – The Tidy Cats Team

Thank you for sharing your feedback and giving it a try. We are truly sorry to hear that Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent did not meet your expectations. It's not the experience we aim to deliver, and it's not typical of our products. The quality and satisfaction of our consumers and their cats are our top priorities. We would like to gather more information to understand your experience better and assist you. Please give us a call at 1-800-835-6369. We’re available Monday through Saturday from 8 a.m. to 6 p.m. (CST). We look forward to speaking with you soon. - The Tidy Cats Team