Thank you for sharing your feedback about our 40-pound packages of Tidy Cats Multi-Cat Clear Springs Clumping Cat Litter. We're sorry that you've had this problem. Please know that we’re constantly working to improve our packaging. We’ll be sure to pass along your feedback to our Tidy Cats packaging team for review. We hope you’ll remain a loyal Purina consumer while we continue to work on optimizing our various packaging styles. Please feel free to contact us by following this link: https://www.purina.com/contact-us, so we can learn more about your experience with our products and best assist you. We're always here to help. - The Tidy Cats Team

We’re sorry to hear about your unsatisfactory experience with Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. This is not typical of our products, and we take your concerns seriously. Please be assured that we will forward your feedback to our quality team for their review. The satisfaction of our consumers and their cats is our top priority. We like to gather additional information and further assist you. Please feel free to reach out to us here: www.purina.com/contact-us - The Tidy Cats Team.

We appreciate your feedback as well as your support. For any other questions or concerns, don't hesitate to contact us by following this link: https://www.purina.com/contact-us, as we're here to help. - The Tidy Cats Team

Thank you so much for the support with our litter. We truly value your feedback and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Tidy Cats Team