We're truly sorry to hear that your experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent did not meet your expectations. It's concerning to learn that the litter did not clump properly and created a mess, as this is not typical of the product’s intended performance. Please accept our sincere apologies for any inconvenience this may have caused you and your cat. We’d appreciate the opportunity to learn more about your experience so we can better address the issue and provide support. At your convenience, please contact us at 1-800-835-6369. Our team is available Monday through Saturday, 8 a.m. to 5 p.m. CT. We look forward to assisting you. - The Tidy Cats Team