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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
237 ratings237 reviews
  1. 5 stars53% (125)
  2. 4 stars23% (55)
  3. 3 stars9% (22)
  4. 2 stars5% (12)
  5. 1 star10% (23)

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Showing 51-60 of 237 reviews
Nov 12, 2023
Reviewer name: carolgood4u
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Roomy Fridge

[This review was collected as part of a promotion.] This is a great, big refrigerator. After several bad experiences with other refrigerators that we returned, this one is quite good. We thought we had a problem with the water/ice dispenser, but realize that the glass has to be held firmly under the ice dispenser. Now, we are happy!

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Sep 1, 2023
Reviewer name: FJB2020
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

No up to expecations

Not what we expected from a brand new fridge that the Appliance store raved about. We were under the impression when we purchased the fridge that there was a ice maker in the freezer. There is not. The ice machine on the door has had issues (which we are having fixed) since the first day. Inside of the fridge is nice and spacious, but the crisper draw feels a little cheap

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from Customer Care

Hey there. We appreciate your time in leaving us a review regarding your refrigerator. A refrigerator is an essential part of your every life, and we want to ensure that we preserve that asset to have you living your life to the fullest! Sadly, this doesn't sound to be the case, and we'd be more than happy to investigate as to why. Please send us a private message through our social media platforms such as Facebook or Twitter using @LGUSSupport, and provide your serial number and contact details. Thank you. ^Anthony

Jul 7, 2023
Reviewer name: Patsy K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great interior setup.

Have had the fridge about a month now. The interior setup is very usable. I like how the icemaker is installed on the inside of the door because it gives you more shelf room for storage. It's also easy to dump ice in the storage bin in the freezer compartment. The filter is also located conveniently for replacement. Overall I am happy with the purchase.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Feb 22, 2024
Reviewer name: rednfune
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great first LG product

[This review was collected as part of a promotion.] Bought this a little over a month ago. My first LG product, and I'm pretty satisfied. Kind of wish the tray below the crispers was split in two, though. There's times I 'd just like to grab something from there, but then have to open both doors.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG Digital Care Team

Hi there, we understand and appreciate you sharing your experience with your LG LRFS28XBS French Door Refrigerator. It’s great hearing that your first LG product has been a positive one so far. The spacious layout and convenient storage are designed to make everyday use easier, and your feedback reflects that well. We also appreciate your note about the full‑width drawer—insights like yours help us understand how customers use their appliances day‑to‑day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Jul 27, 2023
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great features / Undrinkable water

[This review was collected as part of a promotion.] I purchased the refrigerator on July 4th and am very please with the size and features of it. However the one thing that I am completely dissatisfied with is the water. I installed the water filter that came with the refrigerator and the water is undrinkable. I've been flushing it for about a month and still taste and smells nasty. I plan on buying a new filter to see if that helps.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Jul 9, 2023
Reviewer name: Willybilly
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it love it love it

I wanted to by LG appliances for our new kitchen but thought they would be out of our price range. I was happy to learn otherwise. The set of appliances that we purchased are awesome. Not only are they full featured, they look great and make us proud owners.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Jun 26, 2023
Reviewer name: Carol Mcc
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great space

We bought this refrigerator a few weeks ago and love it! Love the fingerprint resistance feature on the exterior Love the room inside because the ice maker is in the door Love the shelves and drawers quality and spaciousness Love the outer door water and ice selection features Love the spaciousness of the freezer section

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Feb 6, 2026
Reviewer name: COURTNEY
5 out of 5 stars
5 out of 5 stars review

Best refrigerator EVER

We've had this refrigerator for 2 years and we LOVE it! 🙌 It holds so much—I'm always shocked at how much fits. That top right section alone has an entire case of Sam's Club butter, Kerrygold, and chicken stock. 😅 We had a much “nicer” (aka more expensive) fridge in our old house, and honestly… this one blows it away. And it was about 1/3 the price! Highly recommend. Definitely get this one!

Helpful?5FOD6908DOCI13939017993
Jan 22, 2026
Reviewer name: Kat W
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent choice - very happy with purchase.

This fridge has been excellent so far and quite spacious inside.

Review from lg.com/ca
Helpful?5FOD6908DOCI13939017993
reply from LG CareQ

Happy to hear you’re enjoying your fridge and its spacious design—thanks for sharing! Should you ever need help, please call 1-888-542-2623

Dec 30, 2025
Reviewer name: Harold S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Refrigerator ever

To top of the product, the service is bar none. Would highly recommend

Review from lg.com/ca
Helpful?5FOD6908DOCI13939017993
reply from LG CareQ

Thank you for your kind feedback! We’re thrilled to hear you’re happy with both your LG LRFS28XBS and our service. We truly appreciate your recommendation!