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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
239 ratings239 reviews
  1. 5 stars52% (125)
  2. 4 stars23% (56)
  3. 3 stars9% (22)
  4. 2 stars5% (12)
  5. 1 star10% (24)

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Showing 231-239 of 239 reviews
Sep 29, 2024
Reviewer name: amwiz
1 out of 5 stars
1 out of 5 stars review

Great fridge not reliable

[This review was collected as part of a promotion.] Lg fridge, ice machine stopped working within less than 2 months l.

Review from lg.com
Helpful?1U9XQY73399213939017993
reply from LG Digital Care Team

Hey there! Thanks for telling us about your LG fridge experience. Having ice readily available for your beverages is super important, and we'd love to help keep things cool! There are a few different causes that lead to an icemaker not creating any ice—the most common being a disabled icemaker or the temperature of the unit itself. For more information on the causes and their fixes, we recommend checking out our page here: http://spr.ly/6426UJOTi. If you still need help with your icemaker, we'd love to explore available options with you on social media @LGUSSupport. Please include your contact info and model number when messaging us, and we'll be with you every step of the way! *Joseph

Oct 7, 2023
Reviewer name: je49
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Excellent design and features. Love the craft ice.

Review from lg.com
Helpful?1U9XQY73399213939017993
Dec 28, 2024
Reviewer name: Lindas refrigerator
5 out of 5 stars
5 out of 5 stars review

Refrigerator

[This review was collected as part of a promotion.] I needed a new refrigerator and I liked this one. I liked the features.

Review from lg.com
Helpful?1U9XQY73399213939017993
reply from LG Digital Care Team - Diego

Hey there. Glad to hear you found a refrigerator that suits your needs! The right features can make all the difference in keeping things organized and convenient. Hope you enjoy it for years to come! ^ Diego

Oct 6, 2024
Reviewer name: SGerk
5 out of 5 stars
5 out of 5 stars review

Great item!

Love the crushed ice as well as the “door cooler.”it’s very quiet as well.

Review from lg.com
Helpful?1U9XQY73399213939017993
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s great to hear how much you’re enjoying your LG Refrigerator (LRFS28XBD) model. This unit is designed with advanced cooling technology, a spacious layout, and convenient features like the Door Cooling+ system, making it a stunning choice for keeping food fresh. The smooth, quiet performance and crushed‑ice option add even more everyday convenience. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Jun 3, 2024
Reviewer name: Deehall
5 out of 5 stars
5 out of 5 stars review

Loved ice and water in door

I really enjoyed my purchase until it completely quit working Mothers day.

Review from lg.com
Helpful?1U9XQY73399213939017993
Jun 10, 2024
Reviewer name: DANA60
5 out of 5 stars
5 out of 5 stars review

Great

It’s working great like the way it suppose to be so far so good

Review from lg.com
Helpful?1U9XQY73399213939017993
Nov 2, 2024
Reviewer name: Krt77
5 out of 5 stars
5 out of 5 stars review

Lots of room

Lots of room for all kinds of food! It would be nice to have more shelf position options

Review from lg.com
Helpful?1U9XQY73399213939017993
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Refrigerator (LRFS28XBS) model is giving you plenty of space for all your food storage needs. For added flexibility with shelf placement, we recommend adjusting the door bins and interior shelves to different heights to maximize usable space. The shelves are designed to be repositioned to help accommodate taller or wider items as needed. For more guidance, visit https://www.youtube.com/watch?v=r1d0OIDpXmI. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Jan 6, 2024
Reviewer name: jaz111753
4 out of 5 stars
4 out of 5 stars review

Love

Love this refrigerator, but shelves can't be moved.

Review from lg.com/ca
Helpful?1U9XQY73399213939017993
Aug 6, 2025
Reviewer name: gwammy
3 out of 5 stars
3 out of 5 stars review

Meh

A refrigerator is definitely not an item you should buy sight- unseen.

Helpful?1U9XQY73399213939017993
reply from LG Digital Customer Care

Hi there. Thank you for sharing your experience with us. We understand that your LG 28 cu. ft. French Door Refrigerator didn't meet your expectations upon delivery. We understand your inquiry regarding the features and design of the unit after seeing it in person. Your feedback is very important to us as we strive to provide the best products for our customers. https://www.samsclub.com/ip/lg-28-cu-ft-3-french-door-standard-depth/13939017993 For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo