Hey there. We appreciate you letting us know about your LG refrigerator not working. We want to ensure your fridge is back up and running to last for 10+ years rather than 10+ months. We would love to take a look at your fridge to get it working again. Please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh

Hey there! Thanks for telling us about your LG fridge experience. Having ice readily available for your beverages is super important, and we'd love to help keep things cool! There are a few different causes that lead to an icemaker not creating any ice—the most common being a disabled icemaker or the temperature of the unit itself. For more information on the causes and their fixes, we recommend checking out our page here: http://spr.ly/6426UJOTi. If you still need help with your icemaker, we'd love to explore available options with you on social media @LGUSSupport. Please include your contact info and model number when messaging us, and we'll be with you every step of the way! *Joseph

Hi, there. Thank you for sharing your experience with us. It’s great to hear how much you’re enjoying your LG Refrigerator (LRFS28XBD) model. This unit is designed with advanced cooling technology, a spacious layout, and convenient features like the Door Cooling+ system, making it a stunning choice for keeping food fresh. The smooth, quiet performance and crushed‑ice option add even more everyday convenience. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Refrigerator (LRFS28XBS) model is giving you plenty of space for all your food storage needs. For added flexibility with shelf placement, we recommend adjusting the door bins and interior shelves to different heights to maximize usable space. The shelves are designed to be repositioned to help accommodate taller or wider items as needed. For more guidance, visit https://www.youtube.com/watch?v=r1d0OIDpXmI. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hi there. Thank you for sharing your experience with us. We understand that your LG 28 cu. ft. French Door Refrigerator didn&#39;t meet your expectations upon delivery. We understand your inquiry regarding the features and design of the unit after seeing it in person. Your feedback is very important to us as we strive to provide the best products for our customers. <br />https://www.samsclub.com/ip/lg-28-cu-ft-3-french-door-standard-depth/13939017993<br />For further assistance and any specific concerns you may have, please contact us on lgdigitalcare&#64;lg.sprinklrsupport.com. We appreciate your patience. —Renzo