That’s exactly what we love to hear! It may sound simple, but reliable cooling performance is the heart of what makes a refrigerator truly dependable day after day. We’re glad to know your LRFS28XBS is doing exactly what it’s meant to do—keeping your food perfectly chilled and your frozen items consistently preserved. Sometimes the best compliment is knowing everything just works as it should, effortlessly and consistently. Thank you for taking the time to share your experience with us — we truly appreciate it. Our LG CareQ team is always here for you at 1-888-542-2623 or via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/.

We’re so happy to hear you’re enjoying your LRFS28XBD. It’s great to know the spacious design and elegant look really stood out to you — we love hearing when a product not only performs well but also adds that premium feel to your home. Thank you for taking the time to share your experience with us and for choosing LG — we truly appreciate your support. If you ever need assistance, our LG CareQ team is always here to help at 1-888-542-2623 or via live chat/email at https://www.lg.com/ca_en/support/contact-us/

Bonjour! Merci pour vos fantastiques commentaires. Nous sommes ravis d'apprendre que vous appréciez les performances de la machine à glaçons et que l'entretien de votre nouveau réfrigérateur est si facile! C'est un plaisir de savoir que le modèle LRFS28XBS répond parfaitement à vos attentes. Si des questions venaient à se présenter, n'hésitez pas à nous joindre au 888-542-2623 ou à vous rendre sur notre page d'assistance à l'adresse https://www.lg.com/ca_en/support/contact-us/ pour lancer une discussion en direct ou nous envoyer un courriel.

Happy to hear you’re enjoying your fridge and its spacious design—thanks for sharing! Should you ever need help, please call 1-888-542-2623

Thank you for the kind words about the LRFS28XBS! We’re so glad our team could help you find the right fit and provide great service along the way. That’s exactly the experience we strive for 😊 If you ever need assistance, please reach out to our LG CareQ Team at 1-888-542-2623 (Mon–Sun, 8 a.m.–9 p.m. ET). You can also connect with us here: 💬 WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp 💻 Live Chat: https://lg-chatbot.com/web/ca?locale=en_CA ✉️ Email: https://www.lg.com/ca_en/support/email We truly appreciate you choosing LG!

Thank you for sharing your feedback on the LRFS28XBS. We’re glad to hear it’s keeping things cold as expected, though we’re sorry to hear your concerns about the drawer quality compared to your previous unit. We understand your expectations, especially after owning an LG refrigerator for many years. Your feedback is important to us and helps guide improvements in both design and durability. If you have any concerns or need assistance, our LG CareQ Team is here to help: 📞 1-888-542-2623 🌐 https://www.lg.com/ca_en/support/contact-us/ We appreciate you taking the time to share your experience.

Thank you for sharing your experience with your LG LRFS28XBS refrigerator. We’re glad to hear you like the overall look, but we understand how frustrating the door alarm issue must have been. We appreciate your patience while our team arranged for the missing part to be installed. Your feedback about this common concern is valuable, and we’ll pass it along to help improve the experience for other customers. Should you ever have questions or need assistance in the future, please don’t hesitate to reach out at 1-888-542-2623 or online: • https://www.lg.com/ca_en/support/contact-us/ Thank you for choosing LG Electronics!

Thank you for sharing your feedback, Rick, and for taking the time to leave such an honest review. We're glad to hear you're enjoying the spacious interior of your LRFS28XBS. We also understand how frustrating it can be when everyday items like milk containers and large jars don't fit as easily as you'd like. If your refrigerator is equipped with a folding or retractable shelf, we recommend trying that feature to create additional vertical space for taller items by sliding the front portion of the shelf back. We truly appreciate your comments about the shelf configuration, as feedback like yours helps us better understand how our customers use their refrigerators and guides future design improvements. If you have any questions or need assistance with your refrigerator, our LG CareQ team is always happy to help at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/ and reference CNN260722669909 so we can review your concerns and provide further assistance. Thank you for choosing LG and for sharing your experience with us.

Hi, there. Thanks for sharing your experience with your new LG Refrigerator (LRFS28XBS) model. We understand that the set screw on your freezer door handle is presenting a challenge. We strive to provide excellent services, and we&#39;re ready to assist you further in resolving this. To proceed with your replacement handle, please send us the service request number from your June 26, 2025, contact with LG Customer Service. This will help us ensure the part is on its way. If the set screw is stubborn, try applying penetrating oil, letting it sit, and then using the correct Allen wrench.<br /><br />For further assistance, message us on social media &#64;LGUSSupport, and our team will gladly help. We appreciate your patience. ^Juvy

Hi, there. Thank you for taking the time to share your feedback with us. We regret to hear about your experience with the LG Refrigerator (LRFS28XBS) model. We understand the frustration caused by the unit's cooling performance you purchased. We're here to help you resolve this promptly. For assistance and guidance, please visit this link: https://www.lg.com/us/support/help-library/not-cooling-refrigerator-CT10000021-1429710713371. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy