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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars223 ratings223 reviews
  1. 5 stars56% (124)
  2. 4 stars23% (51)
  3. 3 stars8% (18)
  4. 2 stars4% (9)
  5. 1 star9% (21)

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Showing 11-20 of 223 reviews
Aug 8, 2025
Russ61
1 out of 5 stars review

LG Lost Groceries

Be prepared to learn how to install compressors.. 7 compressions and 3 refrigerators before I got one that works.. Lost more groceries that the refrigerator cost.

Helpful?1GTZKAOMGB6713939017993
reply from LG Digital Customer Care

Hi there. We understand your inquiry regarding your LG 28 cu. ft. French Door Refrigerator. We appreciate you sharing your experience. We&#39;d like to assist you further and find a solution. Please send us a private message on Social Media &#64;LGUSSupport and our team will be more than happy to explore possible solutions. <br />https://www.samsclub.com/ip/lg-28-cu-ft-3-french-door-standard-depth/13939017993<br />We appreciate your patience. —Renzo

Jul 9, 2023
Willybilly
5 out of 5 stars review

Verified Purchase

Love it love it love it

I wanted to by LG appliances for our new kitchen but thought they would be out of our price range. I was happy to learn otherwise. The set of appliances that we purchased are awesome. Not only are they full featured, they look great and make us proud owners.

Review from lg.com
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Sep 1, 2023
FJB2020
2 out of 5 stars review

Verified Purchase

No up to expecations

Not what we expected from a brand new fridge that the Appliance store raved about. We were under the impression when we purchased the fridge that there was a ice maker in the freezer. There is not. The ice machine on the door has had issues (which we are having fixed) since the first day. Inside of the fridge is nice and spacious, but the crisper draw feels a little cheap

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
reply from Customer Care

Hey there. We appreciate your time in leaving us a review regarding your refrigerator. A refrigerator is an essential part of your every life, and we want to ensure that we preserve that asset to have you living your life to the fullest! Sadly, this doesn't sound to be the case, and we'd be more than happy to investigate as to why. Please send us a private message through our social media platforms such as Facebook or Twitter using @LGUSSupport, and provide your serial number and contact details. Thank you. ^Anthony

Jun 3, 2023
Bob L MI
5 out of 5 stars review

Verified Purchase

Self Diagnostics

Like the ThinQ self diagnostic feature. Checked it yesterday and was informed of ice preventing the making of cubes. I don't use much ice and what was in the container had lumped together enough to stop it from making ice. Just emptied the container and was OK to go. This will probably be a regular routine for me. I just need to use ice on a regular basis. (More afternoon drinks?)

Review from lg.com
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Aug 2, 2023
LadySadie
5 out of 5 stars review

Verified Purchase

Great design and features with plenty of room.

We bought this a month ago after old refrigerator died. Loving the amount of room in both the refrigerator and the freezer sections and the versatility you get with the shelf adjustment options. French doors are also nice and there is a lot of storage there as well, but they are louder when they close, which takes some getting used to. Will say getting it hooked up to Wi-Fi with the app was frustrating and I gave up after a couple of hours - just not worth the aggravation since it's not really necessary for us to have a "smart refrigerator". Satisfied with our purchase and would buy it again.

Review from lg.com
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May 6, 2024
SC73
4 out of 5 stars review

Verified Purchase

Tall items don't fit

[This review was collected as part of a promotion.] So got the refrigerator about 3 weeks ago. Overall I'm happy with it But my 1 gallon size pampered chef pitcher does not fit. It has to go on the door but it a very tight squeeze. Other than tall items on fitting well is the only issue with it.

Review from lg.com
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Dec 24, 2023
Kathmon
4 out of 5 stars review

Verified Purchase

Love it

[This review was collected as part of a promotion.] I have had it for about 2 months it’s great. Beautiful, spacious, I love the display. Water and is maker perfect. The only thing it we have an open concern house and it makes these grinding noises throughout the day at time. I am not sure if it is normal

Review from lg.com
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Oct 1, 2023
Inspector 12
4 out of 5 stars review

Verified Purchase

Great refrigerator, lots of space

We've had the refrigerator for a few weeks and are very pleased with it. The only thing we would have done different with this purchase is buy one without a door ice maker if we could have. We are the exception in that we do not use the ice makers in our refrigerators as we have an older house and it is not convenient to connect water to the refrigerator.

Review from lg.com
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Dec 13, 2023
NL Lee
4 out of 5 stars review

Verified Purchase

Everything I needed and more.

I am very happy with this refrigerator. There is ample room and is easy to organize. I didn't give it a 5 star rating because I had an issue with the ice maker not making ice after a week. The service department responded quickly and fixed the problem it has been working great since. So other than that one issue it is 5 Star.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Jun 26, 2023
Carol Mcc
5 out of 5 stars review

Verified Purchase

Great space

We bought this refrigerator a few weeks ago and love it! Love the fingerprint resistance feature on the exterior Love the room inside because the ice maker is in the door Love the shelves and drawers quality and spaciousness Love the outer door water and ice selection features Love the spaciousness of the freezer section

Review from lg.com
Helpful?1GTZKAOMGB6713939017993