Thank you for taking the time to share your experience with your LRFS28XBD. We’re very sorry to hear about the challenges you’ve been facing, especially so soon after purchase and after the time invested in trying to get assistance. We can certainly understand how upsetting this situation must be, particularly when expectations for reliability and support were not met. We truly appreciate you bringing this to our attention. While it’s good to know you made multiple attempts to seek support, we also regret the frustration caused by the lack of follow-up. Feedback like yours is important and helps us identify where we need to strengthen both our product experience and service process. Your case will be noted and shared internally for further review. We genuinely appreciate you taking the time to highlight your experience, as it helps us improve moving forward. Please contact our LG Care team at 1-888-542-2623 or via email/chat at https://www.lg.com/ca_en/support/contact-us/ for further assistance, and kindly reference CNN260603825256 when reaching out

Hello. Thank you for sharing what happened with your LG Refrigerator water filter system. We appreciate the details you provided about the difficulty replacing the filter, the stem breaking, and needing a full system replacement by a technician. Your description helps us understand what you experienced with your specific LG unit, and we want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your water‑filter‑replacement issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on LG Water filter installation: https://www.lg.com/us/support/help-library/water-filter-installation-refrigerator-CT00023125-20150894123396 ^James

Hello. We appreciate you sharing your experience regarding your LG Refrigerator model LRFS28XBD. We always strive to provide high-quality products for your home, and we want to ensure you receive clear, dependable support and transparent communication regarding your appliance claims and cooling performance. To help maintain optimal cooling efficiency on these configurations, we recommend checking that the doors seal completely flat against the frame, verifying that the internal air vents are kept clear of large food items to maintain proper circulation, and ensuring the unit has adequate clearance from surrounding walls for ventilation. For more comprehensive tips on maintaining proper cooling settings, please check out the link to address the setup configurations at https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. We want to help ensure your kitchen configuration operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

We’re sorry to hear about the repeated compressor issues you’ve experienced with your LG LRFS28XBS refrigerator. We understand how frustrating it can be to deal with repairs, especially when you otherwise enjoy the design and features of the unit. If you’re open to exploring possible assistance, our LG CareQ Team would be happy to review your case. Please reach out with a copy of your bill of sale and any reference numbers from previous service visits so we can better assist you. You can contact us at: Phone: 1-888-542-2623 Support: https://www.lg.com/ca_en/support/contact-us/ We appreciate you sharing your experience and giving us the opportunity to look into this further.

Hi there. We understand your inquiry regarding your LG 28 cu. ft. French Door Refrigerator. We appreciate you sharing your experience. We&#39;d like to assist you further and find a solution. Please send us a private message on Social Media &#64;LGUSSupport and our team will be more than happy to explore possible solutions. <br />https://www.samsclub.com/ip/lg-28-cu-ft-3-french-door-standard-depth/13939017993<br />We appreciate your patience. —Renzo