Hi Sharmaine, thank you for sharing your experience with your 28 cu. ft. 3 Door French Door Refrigerator model LRFS28XBS. We understand you mentioned ongoing leaking and temperature changes after a part was replaced, and we appreciate you letting us know how this has affected your use of the refrigerator. A helpful step to try is checking that the refrigerator doors are fully sealed after closing, as even a small gap can affect cooling and create moisture buildup. This LG guide also provides helpful information for situations where a refrigerator may show signs of leaking: LG Refrigerator Leak Troubleshooting Guide https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-a-leaking-refrigerator--20152715569705 We understand how important it is to get this resolved, and our team is here to help you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ‑Rich

Hi there. We understand your inquiry regarding your LG 28 cu. ft. French Door Refrigerator. We appreciate you sharing your experience. We'd like to assist you further and find a solution. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.samsclub.com/ip/lg-28-cu-ft-3-french-door-standard-depth/13939017993 We appreciate your patience. —Renzo

We’re sorry to hear about the repeated compressor issues you’ve experienced with your LG LRFS28XBS refrigerator. We understand how frustrating it can be to deal with repairs, especially when you otherwise enjoy the design and features of the unit. If you’re open to exploring possible assistance, our LG CareQ Team would be happy to review your case. Please reach out with a copy of your bill of sale and any reference numbers from previous service visits so we can better assist you. You can contact us at: Phone: 1-888-542-2623 Support: https://www.lg.com/ca_en/support/contact-us/ We appreciate you sharing your experience and giving us the opportunity to look into this further.

Hello. Thank you for sharing what happened with your LG Refrigerator water filter system. We appreciate the details you provided about the difficulty replacing the filter, the stem breaking, and needing a full system replacement by a technician. Your description helps us understand what you experienced with your specific LG unit, and we want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your water‑filter‑replacement issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on LG Water filter installation: https://www.lg.com/us/support/help-library/water-filter-installation-refrigerator-CT00023125-20150894123396 ^James

Thank you for taking the time to share your experience with your LRFS28XBD. We’re very sorry to hear about the challenges you’ve been facing, especially so soon after purchase and after the time invested in trying to get assistance. We can certainly understand how upsetting this situation must be, particularly when expectations for reliability and support were not met. We truly appreciate you bringing this to our attention. While it’s good to know you made multiple attempts to seek support, we also regret the frustration caused by the lack of follow-up. Feedback like yours is important and helps us identify where we need to strengthen both our product experience and service process. Your case will be noted and shared internally for further review. We genuinely appreciate you taking the time to highlight your experience, as it helps us improve moving forward. Please contact our LG Care team at 1-888-542-2623 or via email/chat at https://www.lg.com/ca_en/support/contact-us/ for further assistance, and kindly reference CNN260603825256 when reaching out