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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars
228 ratings228 reviews
  1. 5 stars54% (124)
  2. 4 stars23% (52)
  3. 3 stars8% (19)
  4. 2 stars4% (10)
  5. 1 star10% (23)

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Showing 41-50 of 228 reviews
Aug 8, 2023
JimPatty
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice Fridge If It Lasts

I have to say that I do like this fridge, but we only purchased it because the LG side-by-side that we purchased less than 5 years ago died. (Model LSXS26366S). Needless to say we aren't too happy. This is your last shot LG. We had to have the ice maker replaced in the side-by-side less than a year after we purchased it. So far this fridge is working fine. Only time will tell. We feel a refrigerator should last longer than 4 years. Don't you???

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
reply from Customer Care

Hi, Patty! We're happy to hear that you're enjoying your replacement refrigerator, and we're here to assure you that our goal is to provide appliances that stand the test of time! If anything ever does go wrong with your new unit, please be sure to reach out with the link below, and it'll be our pleasure to help. http://spr.ly/6425PgdxN ^Ian

Jun 12, 2023
Florence Chianese
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The LG technician could get the doors adjusted.

Poor LG quality control. Refrigerator ice maker is not dispensing ice, it appears the ice is slightly melting causing the ice to refreeze and clump-up. Refrigerator has uneven temperatures, varying 6 degrees between shelfs. Doors cannot be adjusted properly LG tech. could not solve issues.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
reply from social/LG

Thank you for sharing your comments with us, We appreciate you reporting this issue so that we can help to resolve the issues with your LG Refrigerator and Craft Ice Maker. Because we've had issues with the craft ice balls not ejecting properly LG has released a software update for those units with a craft icemaker. You can also try the following troubleshooting steps showcased in this video https://www.youtube.com/watch?v=XFj0G2xTZL0 The main thing the software update does is it extends the heater time which now loosens the ice balls from the mold and allows them to drop. Once that happens your icemaker will begin back on its regular cycle of making ice. If these steps don't work, you can always reach back out to us for further assistance at our Customer Service line 800-243-0000.^Tanisha

Dec 22, 2023
Bearsbestmom
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great features!

[This review was collected as part of a promotion.] I like this refrigerator. The only two issues I have with this refrigerator are: 1. The water could be a little colder coming out of the door dispenser 2. When filling up glasses for water without any ice, that you wouldn't have to wait very long for the water to get cold before filling another glass with water. Some people don't add ice to their water. I like everything else about this refrigerator!

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Feb 22, 2024
rednfune
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great first LG product

[This review was collected as part of a promotion.] Bought this a little over a month ago. My first LG product, and I'm pretty satisfied. Kind of wish the tray below the crispers was split in two, though. There's times I 'd just like to grab something from there, but then have to open both doors.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
reply from LG Digital Care Team

Hi there, we understand and appreciate you sharing your experience with your LG LRFS28XBS French Door Refrigerator. It’s great hearing that your first LG product has been a positive one so far. The spacious layout and convenient storage are designed to make everyday use easier, and your feedback reflects that well. We also appreciate your note about the full‑width drawer—insights like yours help us understand how customers use their appliances day‑to‑day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Dec 5, 2023
Kathy Pa
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LG Refrigetator

Love the new refrigerator but the ice maker in the door could be better. If you don't use the ice regularly the ice will freeze and stick and you will have a hard time getting the box out of the refrigerator to empty it. You have to dispense some in a glass to loosen it before you can take and empty the ice ou.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
May 6, 2024
SC73
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Tall items don't fit

[This review was collected as part of a promotion.] So got the refrigerator about 3 weeks ago. Overall I'm happy with it But my 1 gallon size pampered chef pitcher does not fit. It has to go on the door but it a very tight squeeze. Other than tall items on fitting well is the only issue with it.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Jul 9, 2023
Willybilly
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it love it love it

I wanted to by LG appliances for our new kitchen but thought they would be out of our price range. I was happy to learn otherwise. The set of appliances that we purchased are awesome. Not only are they full featured, they look great and make us proud owners.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Nov 24, 2023
KATHMON
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love it, but LG

I have had this for about a month. It is beautiful. Lots of room. Love the display on the door. My problems are it makes a slight grounding noise periodically and I have tried many times to connect it to my Wi-Fi and it says not able to join. Don’t know what to do.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Feb 15, 2024
Pebbles707
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful appliance

Let me start by saying what a beautiful appliance this is, the ice and water functions on the door are seamlessly integrated. It keeps my food cold and is very roomy. I do wish there was a butter compartment on the door, I miss the one my old fridge had. Also if you need a bunch of ice, this is not your refrigerator. Definitely get the one with dual ice makers. The doors have to be able to open totally to have full use of the deli drawer so if that's a problem measure carefully. Overall I am very happy with my purchase, I did tons of research and for me this was the best bang for my buck.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Mar 29, 2024
Jack J61
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features and performance!

[This review was collected as part of a promotion.] Having bought this refrigerator several weeks ago, it has exceeded my expectations. The door ice maker also has a unique feature called "Smart Ice Plus" that can be enabled through the LG ThinQ app. When enabled, it increases ice production. Having a family 6, this comes in very handy. Overall, this LG purchase has been a very positive experience.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
reply from LG Digital Care Team

Hi Jack, thank you for sharing your experience with your 28 cu. ft. 3‑Door French Door Refrigerator LRFS28XBS. It’s great to hear it’s exceeded your expectations. The Smart Ice Plus feature is a real bonus for busy households, and we’re glad it’s keeping up with your family of six. We’re happy your LG experience has been such a positive one. If you need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich