Customer reviews for LG 28 cu. ft. French Door Refrigerator forMember photos
Well built/great value
Well built stylish appliance. Water and ice through the door is a nice feature and it works without dripping. Two small issues, one the doors close very firmly and causes the unit to slip backwards the other is that both doors have to be opened to access the cold cut/eggs draw.
Cool And Reliable
[This review was collected as part of a promotion.] We've had this for 3 weeks and the French door style is very cool and spacious compared to our old side-by-by side. It too a little time to figure out the right temperatures, but the food is at the temperatures we like them now. The new ice maker is a nice feature and makes perfect size cubes reliably
Hi there, thanks for sharing your experience. It’s great to hear that your LG 28 cu ft 3‑Door French Door Refrigerator model LRFS28XBD has been keeping things cool and reliable. The spacious French‑door design, steady temperatures, and dependable ice maker are exactly what we aim for, and it sounds like it’s been a smooth upgrade from your previous fridge. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️
Average at Best
I'm comparing this model to the previous one I've owned (LFX31925ST). My previous model's compressor went out and the price to replace was almost as much as a new one so we had to upgrade - very disappointed in that given our previous model still looks in showroom condition. I'm disappointed to share that after comparing both models, LG has sacrificed functionality as a cost cutting measure. Being in the product development space for almost 15 years, function should never be sacrificed to achieve a set profit margin. There are other areas to leverage your scale to decrease material costs without the consumer being inconvenienced. Pros: -Very aesthetically pleasing. Looks great in the kitchen. Materials are better at resisting fingerprints. -Overall internal space very comparable to my previous 30.7 model -Continues to be priced well for the function you receive compared to the other models Cons: (comparing to my 10 year old LFX31925ST) -Noise a few decibels greater than previous model (enough to hear the difference in a quiet room - wont notice if tv's on or people talking. -Previous model had LED's on side walls of fridge which gave a grander presence and lighted up fridge better -Shelves have decreased in quality and function. Previous model had nice stainless steal accents on the front of the shelves and this model has basic white plastic. Previous top shelf has a feature to push back half the shelf (hide below )to allow for taller objects on second shelf. This model does not have it. You have the adjust/remove the whole shelf if you want to store taller bottles on the middle shelf. -Previous model had a closed cover top door shelf, this one is open requiring you to purchase additional storage bins for smaller items such as ketchup packets, sauces, or butter. -Previous model had door shelf separators that allowed for you to have larger bottles in the back and small water bottles in the front. This helped keep the refrigerator door objects from falling over and allowed for more bottled water storage. -Previous model's water dispenser was much quieter. This one is very loud when filling ice or dispensing water. -Previous model had a small storage slot on the inside of the freezer door that allowed for you to store small items such as ice cream, popsicles, etc. New model does not have that - not a huge loss, but a loss in functionality non-the-less. -Previous model had 3 drawers in the freezer - this one only has 2. Again, not a huge issue, but the previous model did allow for a bit more customization and functionality that was eliminated. -Previous model had 3 drawers in the refrigerator allowing for more customization, this one only has 2. Drawers feel a bit sloppy when using. Seems like there is a bit more play in the drawers than before. To summarize - A decent at best refrigerator that will support your daily needs for a single individual or a family. Plenty of storage for your needs, however quality has decreased over the years. Will look great in your kitchen, but only time will tell if the quality of the Linear Compressor will be sufficient to last you many years to come.
Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6427uxFfX. ^Gaby
Decent fridge
[This review was collected as part of a promotion.] Fridge is working good so far, ice maker is not necessarily at super freezing temp since it's technically inside the door fridge. So it melts quickly when dispense in the water. I feel like the right door doesn't shut as tight even with the adjusted pegs. The temperature stays between 37-40 degrees even if you set it to the lowest 33 degree for the fridge. Freezer works pretty good at 0 degree already. Overall, not a bad fridge as of this writing.
VERY CHEAP PRODUCT WITH A MAJOR DESIGN FLAW
[This review was collected as part of a promotion.] One STAR due to deign flaw. I wanted to replace the LG refrigerator that I bought 10 years ago which was a very high quality unit. I sought out the one that closely matched the appearance of that last model. Got it installed, and I discover this is a very cheap product. The worst part is the design flaw where the right side door requires extra force to get it to close. I'd say 3 to 5 lbs although I do not have a way to measure this. I am returning this refrigerator. I'm shocked LG would think anyone would be happy with this design. Were it not of ratios design, I'd have lived with the overall cheapness but this "flaw" kills the purchase for me. See the video. (WELL SO FAR I SEE NOW WAY TO ADD THE VIDEO UNLES IS WILL HAFE HTAT OPTION AFTER I HIT SUBMIT) The question is will I get another LG to go to a different brand. I now question LG given the low quality I see on this unit.
Hey there! We want to make sure that you're able to use your LG refrigerator effectively and efficiently so you can have the best experience with it. This link (https://tinyurl.com/2cupzokb) can provide troubleshooting tips to help with the door of your fridge. So we can make sure you're fully taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting for your fridge, and we'll be ready to help! *Josh
Never buy this product! 6 months old device has a problem. Huge noise, I can here it in all rooms in my house. Support said I have to defrost it manually. Is it a joke? I had my old fridge and never had this noise. After this I received an error code in LG application (Fan Motor) and support said - it's a normal, you have to defrost manually again. Looks like I have to avoid to buy LG at all with this support and customer care. Thank you LG!
Beautiful Refrigerator!
I purchased but have not yet received this refrigerator. My previous LG refrigerator (LFX3195ST) had a folding shelf which was very convenient for tall bottles and 2L milk cartons. I will truly miss this option. I am wondering if it is possible to purchase a folding shelf for my new model LRFS28XBS. Any information, part# etc., you can provide would be very much appreciated.
Dear Customer, Thank you for sharing your feedback on the LG Fridge. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations.If there's anything else we can do to assist you, plesae reach out to us at 1-88-542-2623.
Awesome features! Beautiful and elegant
[This review was collected as part of a promotion.] I bought this 9/10/24. It is beautiful but the ice situation is not good for us. It is a very small container. So we upgraded to the dual ice maker and craft ice with the middle drawer that can be used as a fridge or freezer! We received the new fridge and we absolutely LOVE IT! The ice box is still the same size but the craft ice comes out in balls a they last super long! We are extremely happy with the upgraded refrigerator that also has a door in door!
Great fridge!
[This review was collected as part of a promotion.] I love my new refrigerator, however, it was a lot of extra trouble getting it up and running and cost us extra dollars. Once it was set up, the store gave us a generous credit for our troubles, which was nice. The LG fridge is everything I wanted, the only problem being that the upper door does not shut automatically, we have to make sure we push it closed.
Overall nice fridge, but...
Overall liking the fridge so far. Considerations for consumers and opportunities for improvement for LG include: 1. Too much temperature variation throughout cavernous refrigerator section, confirmed using thermometers. Needs better distribution of cold air throughout 2. Cold air escapes fast - need to get in and get out. Discovered the need to set both refrigerator and freezer sections down as low they will go to maintain temperatures. 3. One of the refrigerator doors could use a more thoughtful storage compartment/space for small items. Prior fridge had a "junk drawer" in a door higher shelf that was perfect. 4. Ice compartment on the small size considering the overall size of this fridge. Also an annoying thing we have discovered is the right size of the ice storage compartment must get a little warmer, and the ice there tends melt a little then clump together and won't drop when distributing ice cubes from the external door. Requires going into the ice compartment door every few days if we think about it and break up the ice, which commonly causes us to scrape our hand knuckles on the tight space in the process.






