Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
237 ratings237 reviews
  1. 5 stars53% (125)
  2. 4 stars23% (55)
  3. 3 stars9% (22)
  4. 2 stars5% (12)
  5. 1 star10% (23)

Member photos

Sort by |
Showing 141-150 of 237 reviews
Aug 7, 2024
Reviewer name: ckball
4 out of 5 stars
4 out of 5 stars review

Door Open Alarm overrides the many fine features.

[This review was collected as part of a promotion.] This model--LRFS28XBS--was delivered in December. I am delighted with most features, except the screeching alarm open alarm. I have worked in the music business for 60 years, and my ears are sensitive to this kind of intrusive noise. I also am a test cook and spend time cleaning out and rearranging my fridge, all the while with that annoying alarm screeching in my ears. I find it highly distressing and intrusive. Surely there is some way to turn it off. The thought that I paid to be tormented with this unwelcome racket adds to the annoyance. A totally useless and unwanted feature. I would welcome any guidance for turning this alarm off.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Nov 16, 2024
Reviewer name: LQ147
4 out of 5 stars
4 out of 5 stars review

Well built/great value

Well built stylish appliance. Water and ice through the door is a nice feature and it works without dripping. Two small issues, one the doors close very firmly and causes the unit to slip backwards the other is that both doors have to be opened to access the cold cut/eggs draw.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG Digital Care Team

Hi there! We are thrilled to hear you are enjoying the sleek look and smooth water dispenser performance of your new fridge! We appreciate your honest feedback regarding the door tension, movement, and drawer access design, and we will definitely share your comments with our product team for future improvements. If you ever need any assistance, please feel free to reach out to @LGUSSupport. #LifesGood ❤️ -Rich

Jul 15, 2024
Reviewer name: Dawnberry
4 out of 5 stars
4 out of 5 stars review

Hot Dog a Decent Fridge

[This review was collected as part of a promotion.] Actually I'd give it a 5 star except for one thing. On rare occasion the ice machine clods up if you don't use it often. Otherwise I love the fridge. I like how you can rearrange the shelves for your needs whenever you want. I also like the bottom freezer because I can organize it better than a side by side; and I really like the fact that I can empty the ice-maker and use the one compartment in the freezer for extra ice if I want too.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Sep 9, 2024
Reviewer name: Alfredo Tool
4 out of 5 stars
4 out of 5 stars review

Overall nice fridge, but...

Overall liking the fridge so far. Considerations for consumers and opportunities for improvement for LG include: 1. Too much temperature variation throughout cavernous refrigerator section, confirmed using thermometers. Needs better distribution of cold air throughout 2. Cold air escapes fast - need to get in and get out. Discovered the need to set both refrigerator and freezer sections down as low they will go to maintain temperatures. 3. One of the refrigerator doors could use a more thoughtful storage compartment/space for small items. Prior fridge had a "junk drawer" in a door higher shelf that was perfect. 4. Ice compartment on the small size considering the overall size of this fridge. Also an annoying thing we have discovered is the right size of the ice storage compartment must get a little warmer, and the ice there tends melt a little then clump together and won't drop when distributing ice cubes from the external door. Requires going into the ice compartment door every few days if we think about it and break up the ice, which commonly causes us to scrape our hand knuckles on the tight space in the process.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Jul 19, 2024
Reviewer name: Ro21
5 out of 5 stars
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] I've had this refrigerator for a couple of weeks, and it has been the BEST refrigerator I have ever owned. It cools very well, and it also freezes the food very well. I love everything about it, I recommend it!

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG

Hi, there. Scoring the best refrigerator you have ever owned, with top-notch cooling and freezing performance, is an absolute home run. Thanks for sharing the love, and you can always reach out to @LGUSSupport for any future assistance! #LifesGood ❤️^Juvy

Aug 5, 2024
Reviewer name: Cam91
4 out of 5 stars
4 out of 5 stars review

Great fridge!

[This review was collected as part of a promotion.] I love my new refrigerator, however, it was a lot of extra trouble getting it up and running and cost us extra dollars. Once it was set up, the store gave us a generous credit for our troubles, which was nice. The LG fridge is everything I wanted, the only problem being that the upper door does not shut automatically, we have to make sure we push it closed.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Oct 19, 2024
Reviewer name: Luvtosing
5 out of 5 stars
5 out of 5 stars review

Great appliance!

[This review was collected as part of a promotion.] I love my new fridge. It keeps things so nice and cold. I have lots of room and it’s very easy to clean. The underneath freezer is so convenient and roomy. Also luv having ice and cold fresh water right at your fingertips!

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear how much you’re enjoying your LG Refrigerator (LRFS28XBS) model. This unit is designed to impress with its spacious interior, sleek modern look, and efficient cooling system that keeps everything consistently cold. The roomy bottom freezer and the convenient ice and water dispenser make it a stunning and highly functional addition to any kitchen. To keep your refrigerator performing at its best, we recommend ensuring the interior vents remain clear so air can circulate properly. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Jul 21, 2025
Reviewer name: Steph711
1 out of 5 stars
1 out of 5 stars review

Do NOT fall for the craft ice

This fridge has been nothing but problems. The craft ice maker broke 2x within the first 2 years. The standard ice maker broke once immediately after the 2 year warranty. Once replaced we then had to lower the water pressure to where it would take forever to get water. Lastly, the right door has never remained closed unless you push hard on it so not ideal when you have children. It has been extremely frustrating to experience all of these problems in the 3 yrs that we have owned it, especially at this price point. I would advise that you thoroughly conduct your research before making a big purchase like this.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG Digital Team

Hey Steph. Thank you for taking the time to share your experience with your LG fridge. We understand how important it is for your fridge to perform reliably, especially in a busy household. We want to look into your account and help resolve all this for you. Please private message us on social media @LGUSSupport with your contact details. We'll be waiting for your message so we can help you through this. ^David

Jul 16, 2024
Reviewer name: Enigmaguy
3 out of 5 stars
3 out of 5 stars review

Overall good appliance with some caveats

[This review was collected as part of a promotion.] We bought this French Door 28 cu. in. Refrigerator as a replacement for an older 27 cu. in. premium brand dual door refrigerator. The LG has satisfactory to good interior food storage space; however, not too please with the small ice maker capacity nor the longer delay of the door ice/water touch-button functionality. The overall discounted price-point was ok, but given it's short-commings, I would be disappointed had I paid more for it.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG

Hi there. Thank you for reaching us. We're so sorry to hear that our French Door 28 cu. in. Refrigerator hasn't met your expectations, especially regarding the ice maker capacity and door ice/water touch-button functionality. We can imagine how frustrating it must be to notice these issues. First and foremost, thank you for choosing LG and giving us the opportunity to improve our products. We're glad to hear that the interior storage space is satisfactory to good, which is one of the key aspects of a refrigerator. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Sep 28, 2024
Reviewer name: DnDK
5 out of 5 stars
5 out of 5 stars review

Cool And Reliable

[This review was collected as part of a promotion.] We've had this for 3 weeks and the French door style is very cool and spacious compared to our old side-by-by side. It too a little time to figure out the right temperatures, but the food is at the temperatures we like them now. The new ice maker is a nice feature and makes perfect size cubes reliably

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG Digital Care Team

Hi there, thanks for sharing your experience. It’s great to hear that your LG 28 cu ft 3‑Door French Door Refrigerator model LRFS28XBD has been keeping things cool and reliable. The spacious French‑door design, steady temperatures, and dependable ice maker are exactly what we aim for, and it sounds like it’s been a smooth upgrade from your previous fridge. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️