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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars223 ratings223 reviews
  1. 5 stars56% (124)
  2. 4 stars23% (51)
  3. 3 stars8% (18)
  4. 2 stars4% (9)
  5. 1 star9% (21)

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Showing 141-150 of 223 reviews
Sep 7, 2024
Mae64
5 out of 5 stars review

Beautiful Refrigerator!

I purchased but have not yet received this refrigerator. My previous LG refrigerator (LFX3195ST) had a folding shelf which was very convenient for tall bottles and 2L milk cartons. I will truly miss this option. I am wondering if it is possible to purchase a folding shelf for my new model LRFS28XBS. Any information, part# etc., you can provide would be very much appreciated.

Review from lg.com/ca
Helpful?1GTZKAOMGB6713939017993
reply from LG CareQ

Dear Customer, Thank you for sharing your feedback on the LG Fridge. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations.If there's anything else we can do to assist you, plesae reach out to us at 1-88-542-2623.

Jul 10, 2024
Jackiebaby
4 out of 5 stars review

[This review was collected as part of a promotion.] I am a big fan of LG everything i own is Lg. This particular refrigerator not quite as happy with it as I have been other LG products. I think there has to be a better way to open bottom little draw in refrigerator without having to open both French doors that is awkward. The freezer need another pull out drawer not deep and take away the big bottom tubs

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Jul 19, 2024
Ro21
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] I've had this refrigerator for a couple of weeks, and it has been the BEST refrigerator I have ever owned. It cools very well, and it also freezes the food very well. I love everything about it, I recommend it!

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Nov 16, 2024
LQ147
4 out of 5 stars review

Well built/great value

Well built stylish appliance. Water and ice through the door is a nice feature and it works without dripping. Two small issues, one the doors close very firmly and causes the unit to slip backwards the other is that both doors have to be opened to access the cold cut/eggs draw.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Aug 5, 2024
nunja
1 out of 5 stars review

LG Lies

[This review was collected as part of a promotion.] Don't buy anything from this website. I had a problem with my order. Called the day of the order- they said they'd call me back- they called back 3 days later- after the fridge was delivered. Be wary- much of what is advertised on the website is false.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
reply from LG

Hi there, Thank you for sharing your experience with us. We understand your frustration with the LRFS28XBD refrigerator and the issues you faced with the order process. Your feedback is important, and we’d like to assist you further. To ensure a smoother experience in the future, please double-check product details and delivery information before placing an order. Delivery & Installation - https://members.us.lg.com/store/pm/app/common?pageName=delivery For any current concerns or issues with your order, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your patience and look forward to helping you resolve any remaining issues. —Renzo

Aug 7, 2024
Millerhawk
5 out of 5 stars review

Great refrigerator

We bought this Memorial Day weekend and are very happy with the refrigerator! It is very spacious and allows you to have a very organized refrigerator. The slimline water / ice dispenser eliminates reduced space on your shelves and the additional drawer in the freezer allows you to keep frequently eaten items readily available.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Jul 16, 2024
Enigmaguy
3 out of 5 stars review

Overall good appliance with some caveats

[This review was collected as part of a promotion.] We bought this French Door 28 cu. in. Refrigerator as a replacement for an older 27 cu. in. premium brand dual door refrigerator. The LG has satisfactory to good interior food storage space; however, not too please with the small ice maker capacity nor the longer delay of the door ice/water touch-button functionality. The overall discounted price-point was ok, but given it's short-commings, I would be disappointed had I paid more for it.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
reply from LG

Hi there. Thank you for reaching us. We're so sorry to hear that our French Door 28 cu. in. Refrigerator hasn't met your expectations, especially regarding the ice maker capacity and door ice/water touch-button functionality. We can imagine how frustrating it must be to notice these issues. First and foremost, thank you for choosing LG and giving us the opportunity to improve our products. We're glad to hear that the interior storage space is satisfactory to good, which is one of the key aspects of a refrigerator. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Nov 1, 2024
Keelo57
5 out of 5 stars review

Room room and more room

Like everything I buy, I do my research. LG has a reputation for great electronics. I love how much room this fridge has. We are three adults sharing this refrigerator/freezer. We no longer have problems with room. The door icemaker is not intrusive so it doesn’t take up much room. The freezer is huge. All in all I’m very glad We bought this refrigerator/freezer. Consumer Reports comes through again. Another great LG product in the house.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Feb 10, 2024
JeriK
2 out of 5 stars review

Wish the shelves were more interchangeable

[This review was collected as part of a promotion.] Very disappointed with the inability to accommodate taller items, like a box of wine. The adjustable shelf features are nil.  It’s a nice looking refrigerator but it’s not very practical. I am considering returning it. It would be nice if shelves didn’t have plastic ledge on one side as the means of holding up the shelf. If each shelf had metal hooks that go into the back, I would be able to move shelves from the left over to the right side. But that’s not an option when shelves are designed this way. Very very disappointed. I think the latch to open the ice maker seems like it would break easily, since it’s plastic. I do like how easy it is to use the water on the door. The spout is easier to see than a fridge I previously had. So I can fill a water bottle easily, without the need for a funnel.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
reply from LG

Hello, Jerik. Thank you for sharing your feedback about the LG Refrigerator, model LRFS28XBS. We understand your concerns regarding the shelf design and appreciate your input on the ice maker's latch. Your satisfaction is important to us, and we're here to help. Please send us a private message on our social media platform via @LGUSSupport so that our team can assist you further. We value your feedback and look forward to improving your experience. ^Sam

Jul 31, 2024
Bguest
5 out of 5 stars review

Great buy

[This review was collected as part of a promotion.] I bought the LG French door ThinQ a little over a year ago. It has been a great buy. It has all space that we need. It has great features. I like the way the compartments are set up. This refrigerator is made with quality materials. I had researched a bit of different types of refrigerators. This was one of the better quality products for what I was looking for.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993