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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
237 ratings237 reviews
  1. 5 stars53% (125)
  2. 4 stars23% (55)
  3. 3 stars9% (22)
  4. 2 stars5% (12)
  5. 1 star10% (23)

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Showing 131-140 of 237 reviews
Jun 6, 2023
Reviewer name: cyclopse7
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome refrigerator

I bought this last month and am happy with it's performance. It was easy to install and works as expected.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG Social

Hey there. Thank you for reaching out to us and leaving us your review. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. Thank you and have a great rest of your day. ~Anthony

Jan 29, 2024
Reviewer name: Diane Skahill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So much room inside for everything, even in the do

[This review was collected as part of a promotion.] I’m so excited about the in door water and ice option. I never had it before and I love it

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Sep 25, 2023
Reviewer name: DC
5 out of 5 stars
5 out of 5 stars review

Good so far!

We've had this fridge for a few days and we are liking it so far. I do have to say that I was hesitant to buy an LG product due to the constant problems we had with LG washing machine. Time will tell.

Helpful?5FOD6908DOCI13939017993
Sep 7, 2024
Reviewer name: Mae64
5 out of 5 stars
5 out of 5 stars review

Beautiful Refrigerator!

I purchased but have not yet received this refrigerator. My previous LG refrigerator (LFX3195ST) had a folding shelf which was very convenient for tall bottles and 2L milk cartons. I will truly miss this option. I am wondering if it is possible to purchase a folding shelf for my new model LRFS28XBS. Any information, part# etc., you can provide would be very much appreciated.

Review from lg.com/ca
Helpful?5FOD6908DOCI13939017993
reply from LG CareQ

Dear Customer, Thank you for sharing your feedback on the LG Fridge. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations.If there's anything else we can do to assist you, plesae reach out to us at 1-88-542-2623.

Sep 9, 2024
Reviewer name: Alfredo Tool
4 out of 5 stars
4 out of 5 stars review

Overall nice fridge, but...

Overall liking the fridge so far. Considerations for consumers and opportunities for improvement for LG include: 1. Too much temperature variation throughout cavernous refrigerator section, confirmed using thermometers. Needs better distribution of cold air throughout 2. Cold air escapes fast - need to get in and get out. Discovered the need to set both refrigerator and freezer sections down as low they will go to maintain temperatures. 3. One of the refrigerator doors could use a more thoughtful storage compartment/space for small items. Prior fridge had a "junk drawer" in a door higher shelf that was perfect. 4. Ice compartment on the small size considering the overall size of this fridge. Also an annoying thing we have discovered is the right size of the ice storage compartment must get a little warmer, and the ice there tends melt a little then clump together and won't drop when distributing ice cubes from the external door. Requires going into the ice compartment door every few days if we think about it and break up the ice, which commonly causes us to scrape our hand knuckles on the tight space in the process.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Aug 5, 2024
Reviewer name: Cam91
4 out of 5 stars
4 out of 5 stars review

Great fridge!

[This review was collected as part of a promotion.] I love my new refrigerator, however, it was a lot of extra trouble getting it up and running and cost us extra dollars. Once it was set up, the store gave us a generous credit for our troubles, which was nice. The LG fridge is everything I wanted, the only problem being that the upper door does not shut automatically, we have to make sure we push it closed.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Jul 19, 2024
Reviewer name: Ro21
5 out of 5 stars
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] I've had this refrigerator for a couple of weeks, and it has been the BEST refrigerator I have ever owned. It cools very well, and it also freezes the food very well. I love everything about it, I recommend it!

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG

Hi, there. Scoring the best refrigerator you have ever owned, with top-notch cooling and freezing performance, is an absolute home run. Thanks for sharing the love, and you can always reach out to @LGUSSupport for any future assistance! #LifesGood ❤️^Juvy

Nov 16, 2023
Reviewer name: Serg
1 out of 5 stars
1 out of 5 stars review

Never buy this product! 6 months old device has a problem. Huge noise, I can here it in all rooms in my house. Support said I have to defrost it manually. Is it a joke? I had my old fridge and never had this noise. After this I received an error code in LG application (Fan Motor) and support said - it's a normal, you have to defrost manually again. Looks like I have to avoid to buy LG at all with this support and customer care. Thank you LG!

Review from lg.com/ca
Helpful?5FOD6908DOCI13939017993
Jul 21, 2025
Reviewer name: Steph711
1 out of 5 stars
1 out of 5 stars review

Do NOT fall for the craft ice

This fridge has been nothing but problems. The craft ice maker broke 2x within the first 2 years. The standard ice maker broke once immediately after the 2 year warranty. Once replaced we then had to lower the water pressure to where it would take forever to get water. Lastly, the right door has never remained closed unless you push hard on it so not ideal when you have children. It has been extremely frustrating to experience all of these problems in the 3 yrs that we have owned it, especially at this price point. I would advise that you thoroughly conduct your research before making a big purchase like this.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG Digital Team

Hey Steph. Thank you for taking the time to share your experience with your LG fridge. We understand how important it is for your fridge to perform reliably, especially in a busy household. We want to look into your account and help resolve all this for you. Please private message us on social media @LGUSSupport with your contact details. We'll be waiting for your message so we can help you through this. ^David

Nov 16, 2024
Reviewer name: LQ147
4 out of 5 stars
4 out of 5 stars review

Well built/great value

Well built stylish appliance. Water and ice through the door is a nice feature and it works without dripping. Two small issues, one the doors close very firmly and causes the unit to slip backwards the other is that both doors have to be opened to access the cold cut/eggs draw.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG Digital Care Team

Hi there! We are thrilled to hear you are enjoying the sleek look and smooth water dispenser performance of your new fridge! We appreciate your honest feedback regarding the door tension, movement, and drawer access design, and we will definitely share your comments with our product team for future improvements. If you ever need any assistance, please feel free to reach out to @LGUSSupport. #LifesGood ❤️ -Rich