Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Hi, Kim. We appreciate you sharing your experience with your LG LRFS28XBS Refrigerator, and we want your dispenser working cleanly and consistently. When water drips from the dispenser, checking that the dispenser area is fully seated, confirming the water filter is installed correctly, and clearing any trapped air from the line by running several cups of water can help restore a steady flow. You can also review our guide on dispenser‑drip issues here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-water-leaking-from-the-dispenser--1339008966664 If you’d like us to take a closer look at your unit or assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James

Woo! Way to choose an awesome LG refrigerator, Bob. It has amazing features and so much space for those tasty snacks and goods. If you ever bump into any questions, don't hesitate to reach out to our social media, @LGUSSupport. ~Kimmy