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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
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4.1 out of 5 stars
stars223 ratings223 reviews
  1. 5 stars56% (124)
  2. 4 stars23% (51)
  3. 3 stars8% (18)
  4. 2 stars4% (9)
  5. 1 star9% (21)

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Showing 91-100 of 223 reviews
Feb 6, 2026
COURTNEY
5 out of 5 stars review

Best refrigerator EVER

We’ve had this refrigerator for 2 years and we LOVE it! 🙌 It holds so much—I’m always shocked at how much fits. That top right section alone has an entire case of Sam’s Club butter, Kerrygold, and chicken stock. 😅 We had a much “nicer” (aka more expensive) fridge in our old house, and honestly… this one blows it away. And it was about 1/3 the price! Highly recommend. Definitely get this one!

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Sep 20, 2023
SMH23
1 out of 5 stars review

Poor response from LG/Sam's Club

I have been trying for over a month to get a replacement refrigerator from LG/Sam's Club. After delivery, I noticed it was scratched on one side. I contacted Sam's, who in turn, contacted LG while I was on the phone. I was told that an exchange was approved and delivery would be scheduled within 48 hours...again, this was over a month ago! Sam's has been "responsive" but has not been able to get any information from LG. It should not be this difficult to get a replacement refrigerator when the one that was delivered to me arrived damaged. It makes me wonder how responsive LG will be if there is a warranty clam...

Helpful?1GTZKAOMGB6713939017993
reply from LG Digital Customer Care

We're truly sorry to hear about the frustrating experience you've had trying to get a replacement refrigerator. It's vital to have a working refrigerator, and we understand your concerns about how LG might handle warranty claims if needed in the future. If you need assistance, you may send us a DM on Facebook or X(Twitter)at @LGUSSupport. -Charles

May 9, 2025
harv
1 out of 5 stars review

There's a reason these are $1000 off

Ya'll need to read up on LG refrigerators before buying them. They have been accused of programming their refrigerators to die and have a history of compressors dying within a few months. There's no way LG should even be allowed to sell anything with a compressor. I watched a segment of the tube and it was shocking.

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reply from LG Digital Customer Care

Hello there, Harv. Thank you for sharing your experience with us. We understand your concerns regarding the LRFS28XBS refrigerator, and we&#39;d like to address this matter with you.<br /><br />We take product quality seriously, and we&#39;re here to assist you with any issues you&#39;re encountering. If you&#39;re experiencing problems with your refrigerator&#39;s performance, one troubleshooting step we suggest is to ensure that the refrigerator is set to the correct temperature settings. Sometimes, incorrect settings can cause cooling issues.<br />https://www.samsclub.com/p/lg-28-cu-ft-3-french-door-standard-depth/P03019819<br />We would be happy to look into this more thoroughly and find the best solution for you. Please send us a private message on Social Media &#64;LGUSSupport, and our team will assist you further. We appreciate your patience as we work to resolve this for you.<br /><br />—Renzo

Jan 24, 2024
John Mogavero
5 out of 5 stars review

Verified Purchase

Better interior design and space

[This review was collected as part of a promotion.] Purchased a LG French Door Refrigerator 30 c u.ft..

Review from lg.com
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Oct 6, 2023
HBO27
5 out of 5 stars review

Verified Purchase

Great Options

[This review was collected as part of a promotion.] I bought this a couple of mo this ago and have had no problem.

Review from lg.com
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Jan 29, 2024
Diane Skahill
5 out of 5 stars review

Verified Purchase

So much room inside for everything, even in the do

[This review was collected as part of a promotion.] I’m so excited about the in door water and ice option. I never had it before and I love it

Review from lg.com
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Aug 2, 2023
Lor2456
5 out of 5 stars review

Verified Purchase

Lots of room

We purchased this fridge and we love it. It's roomy enough to find things without moving things around. We love the ice and water feature as well

Review from lg.com
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Nov 12, 2023
mpdixon
5 out of 5 stars review

Verified Purchase

LG Refrigerator

[This review was collected as part of a promotion.] I bought the refrigerator 3 weeks ago. So far I like it. I hope it lives up to its great reviews!

Review from lg.com
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Dec 24, 2023
Kurt 43
3 out of 5 stars review

Verified Purchase

Right refrigerator door

I like everything on refrigerator Except for the right door it does not close all the way Have to double push it to close

Review from lg.com
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reply from Customer Care

Hey there, Kurt. Thank you for your review of the refrigerator. We would like to get you the help possible on your refrigerator's side door. Feel free to message us on Facebook or X using @LGUSSupport privately, or you can Live Chat here: http://spr.ly/6428RdZ9m. ^Anthony

Apr 15, 2024
Abbey47
5 out of 5 stars review

Verified Purchase

Good Experience

Our experience was very good and the product was delivered in and time fashion with no problems. The product has met our needs and works perfectly.

Review from lg.com
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