Overall very happy with purchase, have not had to use yet but set up was pretty easy although it was a little glitchy with the remote start set up and we had to call for tech support. We followed the directions on the manual but it needed to charge for a while.

I was a little concerned with the condition the box arrived in and the damage to some of the bars on the one side of the generator, but after adding the oil and connecting the propane tank, this thing fired right up with no problems. The remote start is nice, just not sure how much use that will actually get. Im hoping this thing lasts for years, and it should based on my experience with another westinghouse generator.

I received this a week ago and had to get fittings for my natural gas line. Hooked it up pushed the start for two seconds and it started Immediately , glad we have this and know need to run out for liquid gas as in the pass after a hurricane. Looking forward to using it but hope that this is an insurance policy in case of a storm here in Naples Florida.

I bought this today after careful research. Decided on the feature of gasoline, LP or Natural Gas. Everything I desired in one package to include 9,500 watts power. My intention for using the generator as a back up power supply. With my natural gas service, I won't have to stop to refuel. The remote starting feature is fantastic.

I bought this unit to provide emergency power to my home. It arrived quickly and the setup was quick and easy. I integrated the unit into my home power supply and it works great, providing all the power I need to run my home in a power outage condition.

With more frequent power outages I bought this generator for back up power. Within a week of receiving it I ended up needing it and it exceeded my expectations. The setup was clear and easy; and the start up/shut off options were flawless. The remote start works farther than stated, and compared to other generators it is relatively quiet. I look forward to trying it out with propane. So far a very worthwhile purchase.

I hesitate to leave a review after only owning something for a few days because the thing could break tomorrow. That said, so far this generator is impressive. I've fired it up a couple times and put some small loads on it and it didn't miss a beat. It runs smooth and my 21 gallon 120 volt 20 amp air compressor did not make this thing bog down when it kicked in and started running. I love the dual fuel option but haven't tried the propane yet. Easy to assemble and quick to get up and running. Sound is equivalent to others in this class and I thought was acceptable. Not too heavy and fairly easy to move around. The only issue, and it may not really be one, is the rated THC of less than 23%. I assume the 23% is the max running at capacity and if only pulling 5k watts this may be much lower. How much? I wish I knew. But there are ways to to accommodate this when plugging in sensitive electronics. All in all I definitely recommend this generator. Time will tell how long it will last, but so far so good.

I bought this when my old generator quit. The power came back on while we were unloading this one. I have ran it a few times and I love it. Especially the remote start. I am looking forward to seeing how much of the household it will run. I am very pleased so far.

This product was shipped the way I would want it shipped. Assembly could be performed by a competent 12 year old kid. The unit is shipped without oil in the motor and I thought I would need to drive to the store for oil but it's in the box - yea! Additionally, there is a specially shaped funnel included for adding oil. Who else does this? I would suggest making the funnel port as large as possible to allow faster oil filling. The wheels go on without the need for tools which is a great design feature. There are two foot pads which require a wrench and they even supplied a wrench to do that - a rarity indeed. The box even contains a spark plug wrench which has nothing to do with assembly but they even include one of these for a day in the future when the plug will be changed. This is a big motor so electric start is logical over pulling on a rope. it started easily on gasoline and I ran it 5 minutes then shut down and started it with the rope. The choke moves automatically away from the choke position when the engine starts. I ran for ten minutes without issue and shut down. It seems to be a beefy unit and not cheaply made. I had a 45 year career in manufacturing and supplier development for gas and diesel fuel injection product. The cast iron sleeves in the engine cylinder and dual fuel choices was my tie breaker when deciding to buy this Westinghouse unit. I'll look to update after the electrician connects to my circuit breaker panel.

I bought the WGen9500DF generator to power my travel trailer when I’m out of town working. This generator is powerful enough to power my entire travel trailer without any issues whatsoever. It arrived in a timely manner and came with easy to follow setup instructions. One of the best features is that it also comes with a key fob to start it up so if it’s raining I don’t even have to go outside in the rain to start it!! I give this generator 5 stars and I highly recommend it!!