Followed the clear set-up instructions, added oil, attached propane tank source and it fired up the very first time. Under a whole house load it was smooth and no hesitation. My Electrican was quite impressed. Many positives about this generator. The negative is that it is a bit noisier than I was expecting but not a deal breaker.

Purchased this to update my current generator and better prepare any future power issues. The over all design is nice and convent too easy to use. The hand free key fob makes use for my wife easier along with the push button start/stop. I went with the dual fuel since gas is hard to come buy during a power outage from a storm.

I purchased this Generator because of the Westinghouse reputation in the area of Power Generation. If you can run a Nuclear power plant, there is probably a good chance make a good personal generator for home use in times of unplanned Power outages. The generator runs fantastic and the Key Fob allows remote Start and Stop activation. I bought this generator because it has plenty of power for its size, it has a 50amp plug, and the awesome REMOTE START. I removed the battery for winter storage, but removal of battery required the easy removal of the wheel caster before removal of bracket. I believe this generator is not that loud. I hear it outside my house very very low mostly because I have good insulation. It's sounds like a very very low hum from inside my house.

Bought the generator about 1 month ago. Unpacking Instructions and attachment of the wheels were clear and easy to follow. Setting up the remote start sequence required closer attention and connecting 2 battery wires not addressed. However, once completed, the generator turned over and ran as described. With 12.5KW start up & 9.5KW running wattage, this generator will be able to power both central air a/c units, frig and freezer, TVs, lights, and electric stove when activated in sequence more than enough to get us through a local power outage.

This it my first generator. I did a lot of research on brands, warranty, features, and price. Westinghouse is not a new company and knows how to market a great product. This 12,500 starting watt unit will power our central a/c, fridge, deep freezer, and another large appliance with ease (dishwasher, oven, hot water heater, washing machine or dryer)!

We bought this generator 3 months ago. We've had a couple of bad storms that left us without power for several days at a time. We have two freezers and two refrigerators that would be done for if they were out of power for too long. Westinghouse provided everything we needed to hook up to our breaker box and set up was easy. Plus the generator's engine is very powerful. With a nearly 7-gallon fuel tank, this baby will run for ove 12 hours. The carbon monoxide sensor is a great feature, as the unit will definitely shut down if it senses a good amount of deadly carbon monoxide. The wireless remote start button on a keychain is very nice as well and the range is probably around a hundred feet or so which is all we need. We've got our generator inside an old pump house for an abandoned well and it's far away from the home. Another great quality is it's QUIET. Never had a generator that was so quiet before. I think we're going to buy another one as a backup in case this one ever goes out, but so far, so good. It's a big unit but it packs a punch where it counts. Thank you Westinghouse for a good quality machine.

We are so in love with our new generator. Previously, we had a little 3750-watt gas generator with extension cords hooked up to it and had to be so careful to get everything hooked up right so that we didn't blow the generator or the appliances. We had to go out to check the gas usage, change the extension cords in the house from appliance to appliance, etc. It was so much work to have the power go out and then so much work to run our generator, too. Our WGEN9500DF has totally changed our lives. We have the fob to turn it off/on in the pouring snow instead of hiking through 2' of snow to do so. The instrument panel tells us how much fuel we have so that we know for sure when to add propane or gas. Not only is there a push button start if we choose not to use the fob, there is also a pull line as a backup starter. It's easy to change from propane fuel to gas with the turn of a mechanism on the front panel. As far as maintenance, there is a window that tells us both the current run time and the overall run time in hours. This is used to know when we need to change our oil and other maintenance. Our surge with gas is 12,500 peak watts. I feel like we purchased the Mercedes of generators at a fair and affordable price (I reviewed a lot of generators and prices.) It's like we have a new baby. I know this review may sound over the top, but if you had used our old generator and were 76 years old, you would understand my enthusiasm. Now, we spend our time shoveling snow instead of shoveling snow AND changing extension cords and running outside to change fuel every hour. Last, do you know how when you buy a product, oftentimes, the manual it comes with is generic, for example, one manual for all their vacuum cleaners in that line of vacuum products? I am so pleased to report that my GEN 9500 has a manual that is exclusively for the WGen9500DF with the customer service number right on the front. Thank you, Westinghouse. Great job!

Westinghouse WGen9500DF is a very nice generator with all the bells and whistles. Dual fuel and remote start! I needed help to get it started the first time and the customer service line had me running in a couple minutes. It is a great product with great support.

I took delivery yesterday. It was mostly assembled only requiring the mounting feet and wheels be installed. One of the mounting feet nuts is missing from the frame, so I will have to pick one up to complete that install. The wheels are well built and easy to install by use of a axle pin, washer, and cotter pin. I plugged in the battery charger and connected the battery. The manual says it ships charged and by the time I added the quart of oil, the battery charge light had changed from red to green. I connected my propane bottle to the regulator and used the remote for the first start. It took about 7 seconds of cranking to purge the propane line and start. I loaded the generator lightly by adding a 500W halogen light, a box fan, and a pancake air compressor. Don't forget to reset the GFCI plugs! I removed the loads after 10 minutes and allowed it to run unloaded for a few minutes and used the remote to stop the engine. I then restarted the engine using the pushbutton on the console. The engine started within 3 seconds. It takes a few seconds for the start button to illuminate solid and the dater center do turn on and display the voltage. You can then toggle through the displays. As other reviews have stated, this generator is quieter than others. It is comparable, but slightly louder than the the popular RV generators and certainly quieter than most portable generators. Delivery was fast with great updates and phone calls to ensure I was ready for the driver. It arrived a week earlier than originally promised. 15 to 20 minutes to set up an connect the propane and have it running is great. I am pleased so far with this selection.

I was honestly hoping that I wouldn't have to take this out of the box - but Hurricane Idalia had other plans. I'm a single mom, I was able to completely set up by myself. It is big and it's heavy, but I was able to do it. The assembly took me maybe 10 minutes tops. Added the oil, poured in the gas. Push start worked on the first time and she came to life! I was surprised that it wasn't outrageously loud - I thought it was going to be pretty obnoxious being that it's a bigger powered generator. But pleasantly surprised! I hooked up refrigerator, microwave, coffee pot, a couple fans, and cell phone charger (I had a little power station with multiple outlets). No issues at all. Definitely recommend.