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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,135)
  3. 3 stars1% (334)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 961-970 of 34,304 reviews
May 26, 2021
Reviewer name: Texas Jack
5 out of 5 stars
5 out of 5 stars review

Everything I expected and more!

After being disappointed with another brand of comparable size, I decided after reading 2 independant reviews of the top 5 and top 10 portable 12K generators to purchase the Westinghouse WGen9500 (which is 12K start up). The attention to detail was the first thing I noticed as I unboxed it. After attaching the wheels and base legs and putting the oil (which was supplied) in the crankcase, and 1 gallon of gas in tank, I pushed the electric start button. It took between 2-3 seconds to start and ran smoothly. The first thing I noticed was the quietness for this size generator. I have 2 smaller generators and it is quieter than either. The remote start feature is really nice. I went in the house which is 40 yds from my shop, hit the button and it started immediatley. Hooked a load to it and it performed flawlessly. I bought it for power back for my home but have not hooked it to transfer power and test it yet, since I have only had it a few days. It is also very easy to move and manuever with the big wheels and handle. I am very impressed and would recommend it to anyone who needs this size generator.

Review from westinghouse.com
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Oct 31, 2019
Reviewer name: LinemanWithNoPower
5 out of 5 stars
5 out of 5 stars review

Perfect for unexpected power outages!

Just bought this for California's power shut off and it is exactly what I needed. I am on well water and that proves to be a major inconvenience with no power. This unit runs my well, lights, appliances, and even the dryer if I shut down other loads appropriately. Would definitely recommend. It even arrived 3 days before it was scheduled to!

Review from westinghouse.com
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May 20, 2024
Reviewer name: Billy Ray Valentine
5 out of 5 stars
5 out of 5 stars review

Good for home.

Generator works well for 1500 square-foot home. Generator is easy to use Put together and to understand. Weston house is a well-known company with good products and this is one of them. I will purchase this generator again if I had to or other Western House products.

Review from westinghouse.com
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Jul 30, 2021
Reviewer name: Prepared Joe
5 out of 5 stars
5 out of 5 stars review

Great Product / Great Price !

Bought this 12 KW Generator to run the house. Being prepared for Hurricane season living here in the south, this product being name brand and full of the features needed, purchased due to great price, features, and name brand. Well built and sturdy. Great product.

Review from westinghouse.com
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Jan 16, 2021
Reviewer name: Hippie2007
5 out of 5 stars
5 out of 5 stars review

Top Rated Generator

This all the watts I need. Even with Electric start and a remote(that work 100%) I had to test it old school first and started 1st pull. Used twice already and runs smooth. Battery was wired already with a push connector(EASY).Handle was already on. Just had to install wheels and feet. Strong frame, has a maintenance schedule sheet, follow that and your good for years. Just a high quality generator.

Review from westinghouse.com
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Aug 15, 2024
Reviewer name: Rod2024
2 out of 5 stars
2 out of 5 stars review

Bad start

We got off to a bad start 2 switches and 3 generators later before it work right. Ok I got over that but when I call for help on new equipment l was told it would be 5 days before I would get help . Something to think about in a loss of power situation!!!

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Zach - Westinghouse

Aug 21, 2021
Reviewer name: SparkyRN
5 out of 5 stars
5 out of 5 stars review

handyman was impressed with its performance

I bought this a month ago, watched tutorial on you tube which was helpful. walked through and started up my generator and hooked it to my electric panel. this was able to handle stove, 2 refrigerators, all lights, tv, etc.. did not try AC or W/D. ran beautifully.

Review from westinghouse.com
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Feb 3, 2021
Reviewer name: bobsden
5 out of 5 stars
5 out of 5 stars review

great generator

I got this generator in Jan. I just open the box and it was packed great. It was better than i expected I put the oil in and charge the battery, this generator has it all, I can't wait to use it. To of my family members want to buy this generator Wgen9500df. I am so glad I got this model Westinghouse puts out a great product thank you

Review from westinghouse.com
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Dec 30, 2020
Reviewer name: Papa Mike
4 out of 5 stars
4 out of 5 stars review

good machine

Love the electric start, runs smooth and quiet, easy to move. The initial start up was easy however had to buy more oil for the first start up. Can't give it a 5 because we haven't lost power yet to use it. Pretty confident that it will provide us the power to our house when that happens. No stress if storms are forecasted. Have recommended it to my sister.

Review from westinghouse.com
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Nov 2, 2019
Reviewer name: SafetyGuy
4 out of 5 stars
4 out of 5 stars review

Very Nice Unit

I just bought this unit but compared to my old one it is very nice. I love the remote start feature and the push button start/stop. (I only hope the eletronics hold up). The engine is easy to start using the pull cord (and Im glad it has one). I dropped a star because it doesnt have a 12V outlet for charging 12 volt batteries and it is not as quiet as I would have liked. I expected 2019 technology would have cut the noise levels by half from that of my 20 year old generac. However, that doesn't make me wish i had paid way more money for a "red painted" competetor. So far I think this is well worth the cost and I'm glad I bought it

Review from westinghouse.com
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