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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,136)
  3. 3 stars1% (336)
  4. 2 stars0% (98)
  5. 1 star1% (198)

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Showing 7,601-7,610 of 34,333 reviews
Mar 13, 2022
Reviewer name: questionmark
5 out of 5 stars
5 out of 5 stars review

So far so good, but check the air filter

I've only had chance to run this generator for an hour, not even broken in but so far I'm very impressed. I like that it can run on propane and indeed it started right up on the fuel. Its my first ever generator so I don't have much to compare to but I connected my hedge trimmer and shop vac and the generator barely noticed. This unit is pretty loud I guess would be my biggest complaint, cause got to have at least one... :-) When it gets to final location I'll be trying to position in some way to try and further attenuate....? Will see. I'm also a little bummed that the propane high altitude kit is not available till next month but this unit for emergency power and I know I could run if I had to. Last I'll just comment that I don't remember it being in the start up notes but be sure to inspect the air filter. The outer coarse filter had not been properly installed on mine, was off center and so would not have filtered properly, and would have affect fuel air mixture so I'm glad I caught it. A little water and some time and then a clothing steamer and i got the filter to pretty much return to shape.. I wouldn't let affect any purchasing decision.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Dec 19, 2020
Reviewer name: PDub
5 out of 5 stars
5 out of 5 stars review

Great Generator

Just got this generator and followed the instructions to get it going. It was packaged well, everything was included, it looked perfect. It started right away on propane, then started right away on gasoline. Switched fuel while it was running and it barely stumbled before it was running perfectly on the new fuel. Plugged it into my 50 amp power inlet box and it ran everything from a cooktop, electric oven, electric clothes dryer, to my 3 ton A/C unit (not all at once) and they all ran perfectly. I still need to see if the 5 ton A/C will start up with this. All of my electronics seemed to work fine on the generator, but a couple of UPS's were clicking. I think I will replace those with newer ones. Love the auto choke. It's nice to be able to push a button to start it without having to fiddle with a manual choke. The remote start is a nice feature I didn't know I needed, but I think it will be quite useful to have. The wheels are big and wide making it easy to move on my grass lawn. Also, liked the U-shaped handle. It makes it easy to pull the generator with one hand while moving it into position. Overall, I have been very pleased and impressed with this generator. I would highly recommend it!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Aug 23, 2020
Reviewer name: Homeys22
5 out of 5 stars
5 out of 5 stars review

Very satisfied customer

I am extremely satisfied with this generator! Everything worked the way it was supposed to right out of the box. I tried it with both types of fuel and performed as it should. I am extremely happy with the remote start fob! //i would highly recommend this generator!

Review from westinghouse.com
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Mar 1, 2021
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Fired right up! Eat your wheeties, though ;)

My husband and son were able to assemble the wheels, add the fuel, and crank with the key fob in less than 20 minutes time. We are not looking forward to using it, per se, but are thankful for it's potential to safe keep our fridges & deep freezers should we lose power again. My only dislike is that it weighs a ton. I'd say this is an 'onsite' unit and not reasonably portable without lift assistance of some kind.

Review from westinghouse.com
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Oct 23, 2021
Reviewer name: Texothian
5 out of 5 stars
5 out of 5 stars review

Easy to setup and use generator

I purchased this due to the Winter storms in Texas in 2021. We’ve also had more outages with no explanation from power company. With working from home I needed the backup. Setup was easy to follow and everything started up as expected. Still testing but everything is working as expected so far. Very happy with purchase.

Review from westinghouse.com
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Nov 13, 2024
Reviewer name: dt0924
5 out of 5 stars
5 out of 5 stars review

Westinghouse 12,500 Life Saving

I bought this generator doing hurricane beryl and this generator performed beyond expectations, I have an interlock kit installed at my home and this generator keep the basic necessities going I am extremely great and thankful for this product keep up the good work.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Mar 10, 2025
Reviewer name: Edwin L.
5 out of 5 stars
5 out of 5 stars review

Westinghouse Generator Model WGen9500DF

The Westinghouse Generator Model WGen9500DF is a great purchase. It has all the bells and whistles needed to power your entire house during an emergency. The design, accessibility of all connections and ease of use are very good. I like the most the Dual Fuel feature which allows to use either LPG or Gasoline and it last a long time to get your through power outage and run the necessary appliances to maintain comfort. Very happy with this equipment!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Feb 27, 2021
Reviewer name: K Scherz
4 out of 5 stars
4 out of 5 stars review

Well Built Unit With Excellent Features

I bought this unit a little over a month ago now. I installed a 50Amp Outlet on the exterior of my home and a 50 Amp breaker with a mechanical interlock with the main breaker. This has proven to be a really good solution at a substantially lower cost than a standby unit. Yes, I have to flip a couple breakers and roll the unit out my garage and plug it in but that about it. As infrequent power losses are, this is more than adequate for me. The remote start is awesome. I use it to start the unit after it plugged in and I have flipped the breakers in my breaker panel. It’s nice that you can shut the unit down to conserve fuel at night or when you leave and start and stop it suing the remote. Really a great idea. The solid tires are a really good move as well. I have used units with air filled tires before and they leak and it makes it very very difficult to move them. The one thing I would like to be different is the location of the 50A outlet on the unit would be for that outlet to be in a different spot, swapped with one of the other outlets. The issue is, the 50A outlet is located on the far right directly above the highest point of the wheel. This creates an obstruction to the natural position of the heavy 50A cable needed to connect to this outlet on the generator. (See attached photo) All of the other outlets require a much lighter duty cable, due to their lower power levels, therefore it would be much better to have one of those (perhaps the 120 vac outlets) above the wheel. It was quite difficult to manipulate the cable to use this outlet with a bottom exit cable which is the most common and safest solution in the event of rain, etc. I gave the unit a 4 Star rating specifically because of this design shortfall. If a 4.5 options was available, I would have selected it. If it wasn’t for this, I would have given a 5 star without a doubt.

Review from westinghouse.com
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Nov 29, 2022
Reviewer name: Max Power
4 out of 5 stars
4 out of 5 stars review

So far so good.

Bought this unit refurbished. After assembling the wheels and adding oil and gas it wouldn't start with the elec start button. A couple manual pulls on the cord got it running and the elect start has worked flawlessly ever since. Hasn't got much use yet, but solid unit so far.

Review from westinghouse.com
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Dec 22, 2020
Reviewer name: LanieT
4 out of 5 stars
4 out of 5 stars review

Looks good and happy for dual fuel option

We bought this only recently, and have not tried it out yet. That being said, the unit looks great and has a lot of nice features (remote start, dual fuel, ample wattage). Only hiccup so far was an issue with the wheel installation. The one axle hole was too small, and the wheel couldn't go on. We eventually reached a service rep who told us this was an issue multiple customers were having, so they advised us to hit the axle pin with a hammer. (Not something we were going to do without their say so! Didn't want to void the warranty before we even used it...) Thankfully, this solution worked for us. Now we're just waiting for the electrician to hook us up with an outlet and an interlock kit, and we'll be good to go. Hoping we don't have to use it anytime soon, but are happy we have it on hand in case we do!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277