Purchased essentially as a back-up in case of power failure. Easy to assemble the few things that needed to be attached. Very good and easy to understand instructions for both assembly and operation. Ready to operate within minutes of "out of the box". Tested it right away with both gas and propane. Was louder than I thought it would be, but otherwise seems great! Think it should come with a cover included.

I was looking for a replacement generator that could handle entire load of our house. This is to be placed in a small outdoor storage shed, so we didn't want one with a CO detector. This not only fit our needs but Exceeded our expectations on options. The price was competitive to others, But unlike others it's an AMERICAN product. with a 13.5 HP engine it's quieter than the 8 HP we had. It arrived very nicely boxed, and the user manual is nicely organized. If this is your first or fifth generator, you're thinking about buying, I would HIGHLY recommend a Westinghouse. I will be purchasing a dual fuel from Westinghouse soon can never be too prepared.

While quite heavy, the generator was easy to set up. Starts on first try, and can run quite a bit! I am using propane, and hopefully it will last a bit longer than gasoline. I was unable to find set up video on Westinghouse's website, but there are plenty on YouTube.

Bought this as a backup for winter in a house that we recently moved in to. House was already wired for generator and this model hooked right up. Love the dual fuel option for flexibility. And remote start is a bonus feature. Started right up after the assembly.

Cannot get it to start with Gas. Gas is going to Carb , but will not start. This was bought in 2021 Oct. but never tried to start and run with Gas. I suspect there is trash in carb from factory. It would get at least 4 stars if it was not for that. Now I have to fix a brand new motor. Just what I needed to do.

The generator worked fine for a day or two then the panel light started to go off working intermittently.. after the third week the panel light stopped working completely and would not start even by manually pulling …I know electronics can be finicky and one bad part can ruin the whole pot of soup… but we are off grid and rely heavily upon the generator when the sun is scarce…

Everything is metal, the fuel tank, the control panels, and of course, the frame is all made out of metal. I did extensive research on portable generators and found that the Westinghouse WGen9500DF offered the best value and power output. I wanted the Dual Fuel option because it's easier to store propane long-term rather than gasoline. It provides me options for using this generator mainly when the power goes out. I don't have to worry about keeping my fuel fresh. Aside from the obvious high power capacity of the generator, little touches like having enough clearance to slide an oil pan under the drain plug are huge. Plus, the handle is permanently attached and not an afterthought. It pivots up for easy maneuvering and folds down for storage when not in use. This generator has ample power to run my entire house at less than 50% capacity. That was one of the main selling points was the $'s / generated watt was superior to the others I looked at.

I just powered up my new W Gen 9500 generator. This is my first generator, and I am a woman and a senior so I wanted something that I could operate without help. It is heavy but it has a great padded handle, and it does move quite easily. Two must have features which I may add were selling points for me are the push button start button and the remote key fab which will allow me to turn the generator on and off from inside of my home! Imagine how great that would be during inclimate weather! This generator runs with a little less noise too. I have some peace of mind knowing that I have a power back up when the next storm and power outage comes along!

they asked you to warranty and review even though there has not been an event to use the generator for. At this time I can say the product arrived as advertised and the assembly was easy. Looks like a fine piece of equipment. Here's hoping everything goes smoothly when I need it.

This generator took about 10 minutes to put together, put in oil, and it started right up! Love the dual fuel option, I plan to use primarily propane, so the fuel doesn't go stale between uses. I hooked it up to our home panel thru a dedicated 50amp breaker, and it powered up our entire house! ( I left the water heater breaker off because of it's high draw) Very nice generator! Packed well with no damage.