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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,136)
  3. 3 stars1% (336)
  4. 2 stars0% (98)
  5. 1 star1% (198)

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Showing 7,141-7,150 of 34,335 reviews
Sep 25, 2020
Reviewer name: Jan E
5 out of 5 stars
5 out of 5 stars review

This generator is amazing!

I purchased this generator two weeks ago, and it's already in my little generator house, and ready for winter. I am so amazed how many wonderful features this generator has. It can run on propane or gas, comes with a battery and battery maintainer, and believe it or not, a remote starter!! I am going to love that feature. The set-up was easy, and the operator's manual is the best manual I've ever seen. It has great instructions, and it's full of excellent pictures and diagrams - it has pictures and descriptions of everything you need to know along with step-by-step instructions that are in "large print" for older eyes like mine. This unit is well made and well designed. All of the features, that need to be accessed frequently, are located on the front of the generator including the oil drain and the crankcase where the oil is filled. A funnel, to add the oil, was even included. I live in a very wooded area in North Idaho and get a lot of cold weather and several feet of snow. Our electricity goes out often in the winter because of the trees falling over the power lines. It's predicted that this winter is going to be a doozey. This year, with my Westinghouse WGen 9500DF generator, I'll be ready for it.

Review from westinghouse.com
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May 3, 2024
Reviewer name: generatorguy222
5 out of 5 stars
5 out of 5 stars review

Well built generator

I just purchased and set up this generator. Although I haven't yet had a chance to use it during a power outage, I'm confident that it will be able to handle the devices I need it to power. It was incredibly easy to set up and test. The manual was also very clear and easy to follow (they even include a "maintenance cheat sheet" so you don't need to dig through the manual to see what maintenance needs to be done on it). For the first time in my life, I'm excited for the next power outage so I can try this thing out!

Review from westinghouse.com
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Jan 14, 2022
Reviewer name: Peri
4 out of 5 stars
4 out of 5 stars review

Looking Good

I haven't used the generator yet, but It has everything I need to stay warm in the next storm. I have a transfer switch being installed next week, and the electrician thought this was a good purchase. I feel confident that this will be good when the time comes that I need it.

Review from westinghouse.com
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Sep 29, 2022
Reviewer name: Kenne
5 out of 5 stars
5 out of 5 stars review

Great Features & Price Point

Wow! Fantastic package ... everything I was looking for in a whole-house generator. Long run time, ease of start, dual fuel. Solid frame ... portability and wheels make it easy to move where needed. Hour meter, volts amperage read-outs makes it easy to know what's going on. Can't believe I got such a great deal!!

Review from westinghouse.com
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Apr 30, 2020
Reviewer name: kyarbough
5 out of 5 stars
5 out of 5 stars review

Excellent Generator!

I received the generator quickly and in great shape. All that was required to put together was installing the wheels and front feet. Took about 5 minutes. Added oil and gas and pressed the start button for a second or two and it fired right up! Everything checked out, I'm very satisfied with my purchase.

Review from westinghouse.com
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Nov 15, 2020
Reviewer name: Cozy J
5 out of 5 stars
5 out of 5 stars review

WGen9500DF

I bought this generator on Oct 16, 2020, mainly to use as a emergency power backup. I want to be able to use any circuit in the house, but especially my hot water heater. This generator has more than enough power for my needs, and the dual fuel option will be useful so I can keep propane tanks instead of gasoline on hand.

Review from westinghouse.com
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Jan 12, 2024
Reviewer name: BG168
5 out of 5 stars
5 out of 5 stars review

As advertised

After researching several generators, we decided to purchase this one. Set up was easy and it started right up after following the instructions. We love the wireless remote feature and it's easy to move around. We almost can't wait for a power outage to try it out!

Review from westinghouse.com
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Nov 6, 2021
Reviewer name: thesyguy
5 out of 5 stars
5 out of 5 stars review

Simple to Set Up and Use

Received this morning. Was able to get it fully set up and operating in less than thirty minutes. Initial start and run was using propane. No issues. Connected to Gentran connection and was able to feed my panel with no issues. Performing a full test with loads tomorrow.

Review from westinghouse.com
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Mar 10, 2021
Reviewer name: Gunsnhorses
5 out of 5 stars
5 out of 5 stars review

Nice Generator

Just received my new WGEN9500DF. I am very happy with the new purchase. Remote start, with battery disconnect and charger. After having 8 degree temps and my 13 year old generator circuit board giving up, I am very happy to have the security and power this generator will provide. All for a very reasonable price. This generator should power my whole house including AC. I know I will need to turn off my septic and water well, but we can alternate these needs. Thanks Westinghouse

Review from westinghouse.com
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Jul 18, 2024
Reviewer name: Chappy82
4 out of 5 stars
4 out of 5 stars review

Good product.

I haven't even run this enough to encompass the 5 hour break-in period yet. But I'll tell you what I have found, so far. The instructions are incomplete. I'm still looking for the "eco mode" switch that isn't supposed to be "on" during break-in. The instructions discuss the switch but don't tell you how to turn it off. Also, it would be great if the instructions gave you an idea as to how much oil needs to be added....ya know - 1/2 qt or 6 quarts? Instead, you have to pour a couple tablespoons in and check the level,......repeat infinite times. BTW...mine took an entire quart. If you plan to operate this generator above 5000 feet in elevation, you need an additional part for your carburetor or you may damage the engine, according to the instructions. That part has to be ordered at an additional cost to the owner. Maybe it would be a good idea to just throw one in the box, in the future? Other than that, the unit seems fairly solid. Not a fan of the cheap plastic wheels but maybe they'll be OK? After I found the gas shut-off switch, the unit started right up. It is a bit loud but not any worse than comparable units, maybe even a bit quieter. The LED display for the "Data Center" is a joke. It has to be almost totally dark to view any of the display. I had mine in the garage, with the door open, and was not able to tell if the Data Center even worked. I had to close all the doors and turn off the lights to see the display. BTW....don't operate this unit in a closed up room! The main downside to this unit is it is VERY heavy. 200+ pounds. More than most individuals can handle by themselves. But I hope it will give me a lifetime of untroubled service. I guess we'll see.

Review from westinghouse.com
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