I just recently purchased this generator to use as a backup power source for my home. After doing multiple and careful reviews. I talked to a local installer and decided this would take care of this need. Upon receiving the product it was exactly as advertised and packaged very well. It required very little work on my part to get it up and going. I hope we do not need this in and emergency but feel very comfortable if it does.

Have heard great things about this Westinghouse Wgen9500 series of generators; and so far this appears to be true, but I am only still in the early "break-in" phase....and it has not been put to the test. Can not say the same about the choice of shipping companies; as delivery was several days after stated date; and the item had obviously been mishandled, and even stood on end; as the bottle of oil had been crushed with over half leaking out all over the contents in the box in that end.....not across the bottom of the box where you would expect it to be if sitting on the base as it should be.

We are very happy that we bought this model since it can handle so much during a power outage. I would have given 5 stars, but product was received with a broken part, so there was much back and forth to get the broken part, and I had to replace myself.

We took our friend's advice ( a licensed master electrician ) for this generator and are very pleased. We didn't need this big of a unit to run everything in our small house. But we're glad we did. We broke it in without a load and then our friend wired the house and we put it under a load. VERT COMFORTING and reassuring. It is amazing the feeling. We've never had a back up generator and have just dealt with the power outages in Maine. Very happy with all the features and the solid feeling of this unit.

After the winter storm in Texas Feb 2021 I will not go without power again!! Not in the winter or the summer. I chose Westinghouse because of the advice of neighbors and friends. I also did some research. The Duel Fuel option is an added bonus. Love it but hope I do not have to use this.

After determining how much power I required and researching the options, I came across this model. Though the price was good, there were still other factors to consider. In the end, I made this purchase based on the strength of the Westinghouse name. I have other Westinghouse products and know them to be reliable. This company has been around a long time and has built a good reputation. The generator is strong and sturdy. At 50 amps and 12500 watts, it has enough power to hook into my breaker box and supply emergency power to my home.

I purchased and received this generator within the last three weeks however I am very pleased with the packaging & appearance of this item as I have been searching for the right emergency generator for months. I will complete the start-up this week and update this review at that time.

Very happy with this unit, it runs my whole house with just a switch to transfer from power box to generator. Live in Florida and just with through Hurricane Ian with over 200mph winds lasting over 8 hours. Look out hurricanes you won't be stopping my quality of life living from this year on.

Removed from packaging. All quality and solid construction. Added about 95% of the supplied oil. Added gas. Attempted push-button start. Wouldn't start. Try numerous times and wouldn't start. Decided to add the last bit of oil to bring into middle section of oil stick. It started right up. Must be sensor controlled. Ran for half hour, and will do a couple more oil changes before long term use. Very satisfied!

After the "deep freeze" in Mountain Home, Texas this past February, we knew we needed to be prepared for the next "100-year" freeze ☺ This generator started right up, never missing a beat. We recommend the WGEN9500DF for anyone looking for efficiency and economy.